Sales Officer

SALES AND FULFILMENT OFFICERCompany DescriptionSANTI FROZEN FOOD is a Ghanaian-owned frozen food business built on decades ofcold store heritage. Founded to eliminate the stress of market runs and overpricedsupermarket trips. We deliver clean, fresh, and high-quality frozen fish, meats, seafood,vegetables, and fruits straight to our customers fast and hustle-free.We retail and wholesale quality frozen foods (fish, chicken, goat meat, beef, seafood, frozenvegetables, and fruits) with both walk-in and delivery services available across Ghana. Wealso prep, cut, and process products on requestWe're not here just to sell—we’re here to serve and simplify their daily lives.Role DescriptionWe are looking for a proactive, teachable, and detail oriented candidate as aSales & Fulfillment Officer.This role involves handling all online customer interactions, closing online sales, coordinatingdeliveries, tracking orders, and reporting. They also support in-store operations such asorder packing, receiving stock, and assisting during busy periods.Requirements● High School Graduate or Above● Excellent written and verbal communication skills with an ability to adjustcommunications to different tones of voice.● Excellent customer service skills● Social media literate● Applicant must be teachable and proactive● Able to use WhatsApp, Instagram, and basic POS/Google Sheet● Must be friendly, polite● Must be trustworthy, organized, and reliable● Must live in or around Kwabenya-Accra