Sales Operations Analyst

Job SummaryThe Sales Operations Analyst (Data Analytics & Insights) is a key member of this evolution — transforming complex data into actionable insights that fuel strategy, drive revenue, and elevate performance across every Kiva market.We’re seeking a commercially minded analyst who blends strong sales acumen with advanced analytical skills. This role is responsible for developing data-driven insights that directly inform go-to-market strategy, pricing, promotional execution, and account prioritization.You’ll partner cross-functionally with Sales, Marketing, Operations, and Finance to ensure that every commercial decision is grounded in data and designed to grow.As Kiva's Sales Operations Analyst, you willOwn the creation and maintenance of dashboards, reports, and visuals that track sales performance, market trends, and profitability.Translate data into compelling stories that guide leadership and field decision-making.Participate in national and state-level business reviews to support strategy with insight and clarity.Build and continuously improve enablement tools and reporting templates that help Sales teams identify opportunities and manage accounts more effectively.Drive adoption through training, documentation, and proactive support; ensure tools are driving measurable performance outcomes.Analyze category and account data to identify whitespace, ROI, and portfolio optimization opportunities.Deliver recommendations that inform prioritization, spend, and product mix strategies.Partner with Sales and Marketing to translate insights into commercial actions that increase revenue and efficiency.Ensure all reporting and dashboards are accurate, consistent, and delivered on schedule.Streamline manual processes through automation and standardized reporting frameworks.Maintain data integrity across data platforms.Provide analytical support for strategic initiatives including AOP, reforecasting, QBRs, and new market launches.Develop reporting templates that improve decision velocity and cross-functional alignment.Act as a thought partner to Sales leadership by identifying key performance drivers and recommending data-based actions.What we're looking for...Bachelor’s degree in Business, Sales, Marketing, Finance, Data Analytics, or related field.3–5 years of experience in Sales Analytics, Sales Operations, or Commercial Insights — ideally within CPG, cannabis, or other high-growth consumer goods sectors.Proven ability to interpret complex data and translate findings into actionable strategies.Advanced Excel / Google Sheets skills (pivot tables, formulas, data modeling).Proficiency with business intelligence tools (e.g., Sigma, Power BI, Salesforce).Experience building automated dashboards or reports that enhance visibility and accuracy.Strong written and verbal communication skills, with the ability to “tell the story” behind the numbers.Experience collaborating across departments and influencing decisions through data.Familiarity with forecasting, demand planning, or revenue management is a plus.