Sales/Operations (Remote) - 43490828641

Join to apply for the Sales/Operations (Remote) - 43490828641 role at SomewhereSales Operations & Outreach Associate (Remote)Role Overview: We are seeking a highly motivated professional to join our team in a dynamic hybrid role, combining sales outreach with customer operations. This position is ideal for someone who is both a meticulous problem-solver and a proactive business developer. You will be instrumental in ensuring smooth operational workflows while actively driving our sales pipeline through a disciplined and data-driven approach.Key Responsibilities Sales & Business Development:Serve as the primary engine for our outbound sales efforts, with a primary focus on email outreach.Utilize tools like Apollo to source and qualify targeted leads.Conduct pleasant but persistent follow-ups via email and, when necessary, phone calls to schedule appointments.Manage the sales pipeline and, where appropriate, close smaller accounts directly.Incentive bonus: Receive an incentive bonus of up to 50% of your base salary based on performance metrics. You can earn a significant bonus for meeting key targets, such as a $500 bonus for every 15 new customers who sign on per month.Sales Operations & Pipeline Management:Control the entire sales cycle, from initial outreach to successful onboarding.Maintain a high level of organization and attention to detail in all sales operations, ensuring clean and accurate data.Provide insights to leadership on pipeline performance and opportunities for improvement.Customer Support & Escalations:Handle customer support inquiries and manage logistics, including refunds and order tracking.Address and resolve customer escalations with professionalism and a problem-solving mindset.Provide input on customer needs to help inform sales and operational strategies. Skills & Qualifications Sales & Outreach:Proven experience with an SDR-type outreach background, including templating, lead nurturing, and business development.Customer Support:A track record in customer support or account management, preferably with e-commerce brands, is a nice-to-have.Technical Competence:Required: Hands‑on experience with Shopify and a strong working knowledge of Odoo are huge plusses.Willingness to Learn: You must be open to learning new tools, including ShipStation (logistics/shipping) and Recharge (subscriptions).General Abilities:A proactive and detail‑oriented professional who can manage priorities effectively.An independent and reliable self‑starter.Excellent written and verbal communication skills in English.Proven experience in handling escalations is a key requirement. Seniority levelEntry levelEmployment typeFull‑timeJob functionSales and Business DevelopmentIndustriesStaffing and Recruiting#J-18808-Ljbffr