Sales Relationship Consultant

Job description: Job Summary Develops new prospects and corresponds with existing customers to increase sales of a retailer’s products and/or services Job Responsibilities •    Deliver on sales and customer satisfaction objectives •    Maintains good relationships with customers by meeting and exceeding their expectations •    Answers customers’ questions on the phone or introduces or refers callers to the appropriate person •    Ensures customers’ awareness of all products and services available •    Resolve complaints with sensitivity and involve others when needed •    Addresses customer hesitation and resistance •    Calculates cost allowances, fees, financing costs and down payments to arrive at the price of a vehicle •    Ensures that the details of all vehicle transactions are accurately documented and registered •    Conducts a memorable hand over with the customer •    Networks by asking for referrals and following up on prospects (telephone prospecting/canvassing) •    Prospects for new customers •    Captures prospect information and maintains a prospect database •    Communicates with customers periodically to ensure that positive relationships are maintained •    Follow the Order-to-Delivery process to ensure customer satisfaction  Candidate Requirements •    Bachelor's Degree Or Diploma•    2 - 4 years of experience in the sales field or a similar customer facing role •    Bilingual - good command of both English and Arabic •    Ability to solve practical problems •    Excellent communication and interpersonal skills •    Customer oriented and enjoys interaction with people •    Posses high level of selling and convincing skills •    Team Player