Job Description
Job DescriptionGeneral RoleResponsible for assisting customers throughout the buying process. The duties include greeting customers when they enter the store, helping customers find specific products or showing them how to use them, delivering post-sale services and support the back office relevant tasks.Main ResponsibilitiesSales /OperationsAchieve a monthly sales budgetEnsure that a boutique is operation under a clean and luxurious atmospherePrepare all necessary Sales Reports (daily and monthly) and Stock Report (monthly), expense reimbursement, credit card slips submission, etc. to the head office, in the absence of Boutique ManagerEfficiently operate the POS system (Retail Management System) and make sure that all sales transactions (credit card, cash, deposits) correspond to the sales turnover generated on a daily basisInventoryMonitor and review stock level taken into consideration customer needs and trends, and advise Boutique Manager of any suggestions necessary to increase salesConduct daily audit of stock management including merchandise receipt, transfers and salesEnsure that the watches and fine jewelry are kept safely in the vaults after the store has closedManage customers’ reservations and waiting lists of unavailable productsAftersales ServiceProvide excellent service to clientsCheck and update spare part stockAnswer enquiries to clientsCustomer complaint handlingKeep inform clients for updated information and new product arrivalQualificationsProfessional requirementsBachelor’s degree or higher in any fieldsAt least 3 years of working experience in selling luxury productsExcellent command of English and proficient in Mandarin is preferredMust be a good team player, pleasant, service oriented with good communication skillsGood computer operationJob Location: 87 Wireless Road, 10330 Bangkok, Thailand (Bangkok)Company Address: The Swatch Group Trading (Thailand) Limited 4th Floor, M. Thai Tower, All Seasons Place 87 Wireless Road Pathumwan District TH-Bangkok 10330 Thailand
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