Sales Representative

Main ResponsibilitiesSales & Customer EngagementGreet customers warmly and thank them for shopping.Review daily sales, UPT/ATV, planning to achieve individual, daily, and monthly targets.Convert non-buying customers into buyers to increase the store’s customer base.Keep proper records of customer demands and follow up regularly.Apply best-selling techniques to meet customer needs and drive sales.Showcase the full range of products, including sprays, oils, gels, bakhoor, and accessories.Gather customer feedback on pricing, fragrance, packaging, and bottle design.Training & Self-DevelopmentMemorize sales pitches for consistent communication across stores.Support training of new hires and share job-related knowledge to strengthen the team.Take initiative to improve business performance and customer service levels.Operations & Store ManagementMaintain shop hygiene and cleanliness throughout the shift.Conduct shop walkthroughs at the start of the shift, noting deficiencies for rectification.Ensure price standees, testers, and displays are properly maintained and presentable.Handle customer returns and complaints professionally, reporting issues to the shop in-charge.Implement FIFO (First In First Out) for stock and maintain related reports.Dispose of burned charcoal safely and manage tester inventory accurately.Ensure closing procedures, sales reports, and system shutdowns are completed properly.Implement visual merchandising standards effectively.Inventory ManagementReport out-of-stock top-selling products to the shop in-charge.Identify slow-moving stock and coordinate with shop in-charge to create liquidation plans.Notify the shop in-charge about supplies like smelling strips, bags, invoice papers, and wrapping sheets.Policies & ProceduresAdhere to all company policies and operational procedures.Maintain accurate attendance records and mark breaks properly.Follow the customer dealing policy, ensuring all customers are assisted fairly.Implement the sales return policy 100%.Adhere strictly to the scheduled work hours.QualificationsMinimum High School ,Diploma; Bachelor’s in Marketing, sales, or related field.1–3 years’ experience in retail, perfumes, or cosmetics industry preferred.Strong customer service, sales, and communication skills.Ability to work in a fast-paced retail environment and achieve sales targets.Basic knowledge of POS systems and MS Office.