Sales Support Analyst (m/f/x)

Your MissionWe are currently looking for a Sales Support Analyst (m/f/x).Shared success with our customers and the end users are at the heart of Cello. This is set in stone with the freemium pricing model of our product and how we reward end users. The Business Support Analyst will work with our Sales and Business Dev teams to drive our lead generation efforts and identify potential clients who can benefit from our services. You will employ various strategies to reach target markets, conduct research, and ensure a robust pipeline of interested prospects, ultimately supporting our sales team to convert leads into lasting partnerships.The ideal candidate is proactive, motivated, and skilled in both traditional and modern sales techniques. They will have a strong background in sales support or administration, excellent communication skills, and the ability to manage multiple tasks efficiently.⭐ TL;DRSeed, GrowthTechManila-based, Remote-first Become a central part of an experienced and passionate co-founding team on our journey to a truly great company (ex-Twilio, ex-Microsoft, ex-Accenture etc.)⭐ Your ResponsibilitiesTarget Account Qualification: Conduct research to identify and qualify prospects based on ideal customer profile (ICP) criteria and enrich with required data pointsLead Identification: Research and identify profiles within target accounts that align with defined buyer personasFollow-Up: Engage with leads to nurture relationships, answer initial queries, and educate them about our servicesSales Data Management: Input and maintain accurate lead information in the CRM and outreach tool, tracking interactions and updatesMarket Research: Stay updated on industry trends and client needs to effectively position Cello's value propositionCollaboration: Work closely with the sales team to support their efforts and provide insights from your lead generation activitiesReporting: Generate reports on lead generation activities, conversion rates, and outreach effectiveness to drive continuous improvementAbout You❤️ Every candidate's skills may not exactly match a job description. We value multiple backgrounds and welcome applicants from other industries who meet the requirements. We encourage applicants with other experience to apply, even if they do not possess the desired qualifications. We might be a good fit for you even if you are just starting out in your career or you're not following the traditional path. The company always looks for people who can bring something fresh to the table.RequiredAt least 6 months BPO or VA experience handling SaaS or platform accounts, preferably in Marketing and Growth productsStrong skills in data management, CRM hygiene, and database maintenance.Expertise in list building, data enrichment, and lead qualification.Business Development and hunter mentality, with a willingness to work in a target-driven environmentAcumen for new lead generation and trackingCRM Expertise: Experience in CRM software such as HubSpot, Salesforce, Airtable, Zoho CRM, and PipedriveFamiliarity with sales outreach and reporting toolsGood to have (but not mandatory): experience building CRM automation flows and dashboards, skilled in using AI, data scraping, or automation to enhance data enrichment and outreach effortsBenefits❤️ In the end, it’s all about the team and our culture. Understand why we love our job and see what it’s like to work at Cello in our People Playbook. We have some compelling perks and benefits.Remote work opportunityFlexbile work scheduleOpportunity for growth into a full-time operations role as the company expandsChance to make a real impact in a fast-growing marketing start-upAbout Us⭐ We believe the future of marketing is word of mouth and are on a mission to supercharge product growth by making word-of-mouth rewarding. Cello is the world’s first all-in one referral platform that helps businesses harness their most passionate users and affiliates to drive word-of-mouth growth at scale.Our platform allows users to share and discover any SaaS product with only a few clicks. By inspiring users to share the products they love, we are virtually reinventing how companies sell and market products.Category leaders including Typeform, Miro and Veed trust Cello to accelerate their growth flywheel.