Sales Support Officer

📌 Role DescriptionA Sales Support Officer provides administrative and operational support to the sales team, ensuring smooth sales processes, effective customer management, and timely delivery of sales-related activities. This role focuses on supporting sales operations, coordinating with internal teams, and enhancing customer satisfaction.Key responsibilities include:Assist the sales team with daily operations and administrative tasks.Prepare sales documents, proposals, contracts, and reports.Maintain and update customer records, CRM databases, and sales information.Coordinate with logistics, finance, and marketing teams to support sales orders and delivery.Track sales performance metrics, targets, and forecasts.Respond to customer inquiries and provide timely assistance.Support sales campaigns, promotions, and client communications.Ensure compliance with company policies and procedures in all sales activities.🎓 QualificationsBachelor’s degree in Business, Marketing, Sales, or related field.1–3+ years of experience in sales support, administration, or customer service roles.Strong knowledge of sales processes, CRM systems, and office tools (e.g., MS Office, Salesforce).Excellent communication, organizational, and multitasking skills.Ability to work collaboratively in a team environment.Strong attention to detail and problem-solving abilities.Proactive, customer-oriented, and able to manage multiple tasks simultaneously.