Sales Support Specialist

Company DescriptionThe CMA CGM Group is one of the global leaders in sea, land, air, and logistics solutions, dedicated to its corporate purpose of serving a world in motion. Present in 177 countries, the company employs 160,000 people, with nearly 6,000 based at its head office in Marseilles. As the world's 3rd largest shipping company, CMA CGM operates a fleet of over 650 vessels, serving more than 420 ports across 5 continents. Through its subsidiary CEVA Logistics, it manages 1,000 warehouses and handles millions of shipments annually. The Group is committed to energy transition with a goal of Net Zero Carbon by 2050 and provides significant humanitarian aid through the CMA CGM Foundation.Role DescriptionsSupports Inside / Outside Sales on a dedicated portfolio of customerHandle quotations requests received by Inside, Outside Sales, or customersMaintain and update quotation in system with accurate detailsFollow-up on quotations sent, expiring, not booked, customers lost and take actions on itFollow up /promote on digitalize customers via email and phone callSupport Customers in the utilization of SpotOnContribute to dispute resolution (if related to quotation) and liaise with Pricers & customer care on Freight & DDSM claimsPromote CMA CGM Group Services and Non-Maritime products (e-commerce, VAS, intermodal)Liaison with Overseas, Regional, Head Quarter offices and internal DepartmentsEnsure customer is matching compliance rules at sales stageOther tasks as assigned by Sales ManagerWhat We Expect From You? QualificationsMinimum Level of Qualification:Graduated with working experience in shipping/forwarding industry (Min 3 yrs)Sales Support experience is an advantageProfessional Skills:Good command of spoken and written EnglishExcellent presentationCustomer knowledge/ Customer Relation ManagementData Analysis and ReportingStrong communication skills to interact with sales teams and management.Ability to articulate business scenarios and changes effectively.Knowledge shipping/forwarding industryGood Knowledge in Microsoft office. Proficiency in relevant software and toolsPersonal Qualities:Good interpersonal and communicationAssertive and tactfulHighly motivated, responsible and result oriented individualAbility to work independently and as part of a teamWhat Can We Offer?Working Hour - 8:30 to 5:30 (Monday - Friday)Base Salary + 13th Month Salary + Transportation and Communication AllowanceMedical Insurance benefitsTraining OpportunityHow To Contact Us?rgn.nkyaw1@cma-cgm.com