Sales Support Specialist, Specialty Chemicals Industry

Our CompanyDKSH’s purpose is to enrich people’s lives. For 160 years, we have been marketing, selling, and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver sustainable growth for our partners. We contribute to improving the quality of life for our employees and people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly listed and operates in 36 markets across Asia Pacific, Europe, and North America. We employ over 28,000 specialists and produced net sales of CHF 11.1 billion in 2024. www.dksh.comPerformance MaterialsDKSH Performance Materials’ purpose is to enrich people’s lives by providing innovative and sustainable specialty chemicals and ingredients. As a global distribution and strategic solutions partner, we deliver sustainable growth for life science and industrial specialties brands and companies. With 58 innovation centers and regulatory support worldwide, we create formulations and solutions in food & beverage, personal care, and pharmaceuticals that improve people’s quality of life. Headquartered in Switzerland, DKSH Performance Materials operates in 33 markets across Asia Pacific, Europe, and North America, employing over 1,700 specialists, and producing net sales of CHF 1.4 billion in 2024.Job SummaryAs a Sales Support Specialist, you will leverage your expertise in sales administration, effectively contributing to our supply chain processes. You will make a difference by ensuring timely data hygiene, managing critical documentation, and maintaining strong relationships with customers and suppliers, all while supporting seamless operations within a fast-paced industry.General ResponsibilitiesAssist the Sales Manager with daily tasks, ensuring smooth business operationsRespond to inquiries from customers and suppliers in English and the local languageMaintain SAP data and update Salesforce with sales and customer recordsSupport Digital Business-related activity by updating customer and sales data records on Salesforce (digital campaigns, leads management, report creation, supervision of customer creations, sample and quotation requests)Monitor sample stock, arrange shipments, and coordinate with European logistics teamOrganize marketing materials and dispatch product informationSupport exhibitions, business events, and promotional activitiesAssist across Business Lines, when neededFunctional Skills And KnowledgeRelevant qualification in commercial/tradingWork experience in distribution, trading or export/importSAP and Salesforce knowledge as an advantageProficient in MS Office tools (Excel, Word, PowerPoint)Fluent in local languages and ideally in English, written and spokenProven ability in multi-tasking and prioritizing workloadHigh attention to detail, follow-through and accuracyWhat We OfferHealth Insurance after Probation PeriodFlexible working hoursHybrid work modelMeal allowance (card)Free coffee and tea at the officeInternal trainingsHigh opportunity to develop within the organizationWhy It’s Great to Work at DKSH At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!Learn more about working at DKSH: https://www.dksh.com/careers