Sales & Technical Quote Support Officer

About SignifyThrough bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.More About The RoleThis is an exciting job opportunity for you to light the way as a Sales & Technical Quote Support Officer in Lisbon, Portugal (Porto Salvo) with Signify.In this role, you will play a dual part: supporting our sales organization with quotes, tenders, contracts, and customer interactions, while also handling administrative and organizational tasks that ensure the smooth running of the team. You’ll be a key enabler of operational excellence—driving both internal efficiency and customer satisfaction—while building the foundations for future growth in commercial or managerial roles within Signify.What makes this role unique is its scope: you’ll be involved in everything from managing corporate inboxes and onboarding new hires to supporting commercial negotiations and contract closure. This exposure will allow you to learn our business end-to-end, gaining both the technical and commercial skills to grow into a sales career within a global leader.Key Contributions You’ll Make:Quote & Deal Support: Prepare and validate quotes, deals, special price agreements, promotions, and tenders—ensuring accuracy, compliance with pricing policies, and timely delivery to requesters.Pipeline Management: Support sales teams by monitoring pipeline validity, ensuring quotes, orders, and price lists are accurate and updated in CRM systems.Contracts & Rebates: Manage contracts and commercial agreements in internal systems (e.g. ICON), supporting compliance with commercial policies and ensuring proper documentation, storage, and rebate booking.Customer & Lead Handling: Capture leads from inbound emails and phone calls, provide information on agreements, and support resolution of customer disputes to ensure satisfaction.Administrative & Organizational Support: Coordinate corporate inbox communications, manage distribution lists and announcements, support onboarding/offboarding, purchase orders, data archiving, and organize projects/events.Continuous Improvement: Take initiative to identify process gaps, propose alternatives, and implement new sub-processes that improve efficiency and stakeholder collaboration.More About YouWhile we value and appreciate all applicants, we believe the following experience and skills will help you shine brightly in this role:Relevant experience in sales support, administration, or customer service (a degree in Business, Management, or related fields is an advantage but not mandatory).Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment.Customer-centric mindset with excellent communication and collaboration skills.Tech-savvy, comfortable with CRM systems, Microsoft Office suite and new digital tools.A growth mindset: eager to learn, continuously improve, and develop towards a sales career in a multinational environment.Everything we’ll do for youYou can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 30,000+ people.We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce representing 99 nationalities, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.Benefits You Can Expect:Continuous learning opportunities through online programs and on-the-job experiences.Mentoring, coaching, and international exposure for dynamic career development.A creative, inclusive, and global culture that empowers you to make a real impact.Competitive compensation and benefits package aligned with your experience.Come join us, and together we can light the way.More About The Role This is an exciting job opportunity for you to light the way as a Component Planner at the Professional Factory in Pila. This role offers opportunities for learning, growth, and further development within the organization.What You’ll DoYou ensure availability of the components necessary to complete customer orders in accordance with established lead time and maintain continuity of productionYou cooperate with internal and external suppliers on a daily basis to ensure on-time deliveries of componentsYou calculate order requirements in terms of supply provision, short/long term flexibility, delivery times, order magnitude, order termsYou drive root cause analysis and corrective actions on delivery reliability of suppliers, lead times (including reduction), order (re-) confirmations to improve component availabilityYou maintain SAP parameter and logistics views, and perform various data analysis and supply chain related reporting tasksYou update daily and monthly KPI reports on supply chain performanceYou collect and analyze the data, drive improvement activitiesWhile We Value And Appreciate All Applicants, We Believe That The Following experience And skills Will Be Needed To Shine Brightly In This Job Opening:Minimum 2 years of experience in Supply Chain roleBachelor’s Degree in Supply Chain Management, Logistics or a related fieldEnglish & Polish language fluencyInterest in supply chain and logisticsStrong analytical skillsProblem-solving mindsetCommunication skillsFast learner with high motivationEverything we’ll do for youYou can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 30,000+ people.We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce representing 99 nationalities, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.Come join us, and together we can light the way.