Salesforce Consultant

This is an exciting opportunity for an experienced Software Consultant who is fluent in both Japanese and English to join OSF Digital’s growing team in Japan.The Software Consultant is a key player in advising clients on how to use software to meet their business objectives. This role involves analyzing client needs, recommending software solutions, overseeing implementation, and ensuring that software functions smoothly to achieve business goals.Key ResponsibilitiesEngage with clients to understand their business processes and identify software needs.Analyze client requirements and business challenges to recommend tailored software solutions.Provide expertise on software functionality, features, and potential limitations.Design and present software solutions to stakeholders, clearly articulating the benefits and strategic fit.Collaborate with software developers and other IT professionals to ensure accurate implementation of chosen solutions.Oversee the software customization and configuration process to meet client specifications.Conduct training sessions and workshops for clients to facilitate effective software adoption.Provide ongoing support and advice to clients, including troubleshooting and optimization of software applications.Stay current with the latest software trends and innovations to provide informed recommendations.Document all consultancy activities, including client interactions, recommendations made, and feedback received.Communicate effectively with both Japanese and English-speaking stakeholders, including clients, and team membersRequirementsProven experience as a Software Consultant, Business Analyst, or similar role inIT or software consulting.Hands-on experience with software development and documentation.Familiarity with software deployment and project lifecycle management.Strong analytical and problem-solving skills.Excellent communication and interpersonal abilities, with a talent for client-facinginteraction.Ability to translate complex technical information into understandable terms fornon-technical clients.Strong organizational skills with the ability to manage multiple clients or projectssimultaneously.Fluent in both Japanese and English, with the ability to communicate complextechnical concepts clearly in both languages.BenefitsRemote-based work styleDiverse Global CultureSocial Insurance Support in accordance with Japanese Labour LawVisa application and renewal supportTransportation AllowancePaid Scik Leave (5 days per year)Childcare VouchersWellness 360: Wellbeing ProgramOSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. AtOSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity andexpression, race, ethnicity, disability, sexual orientation, colour, religion, national origin, marital status, orany other protected category in any of the jurisdictions in which we conduct business.