Salesforce Scrum Master

Become a key member of our team as a Salesforce Scrum Master, managing Scrum activities and overseeing product health for two vital workstreams using Salesforce Service and Experience Cloud.In this leadership role, you will guide Agile processes, coordinate with teams, and ensure project success. If you have strong expertise in Salesforce and project management, we invite you to apply and take your career to the next level. ResponsibilitiesLead Scrum ceremonies and guarantee compliance with Agile methodologiesCoordinate efforts across cross-functional teams supporting two workstreamsTrack product health through Salesforce reporting capabilitiesFacilitate communication among product owners, developers, and stakeholdersSupport project progress reporting and metrics analysisIdentify and manage risks and issues to secure project deliveryChampion continuous enhancements in Scrum practices and team efficiencyWork alongside Salesforce administrators to refine configurationsIncorporate accessibility standards into project executionDeliver frequent updates and status reports to leadershipPromote improvements in user experience within Salesforce environments RequirementsProven expertise as a Scrum Master with over 2 years of experienceHands-on experience with Salesforce Service Cloud and Experience CloudStrong knowledge of Salesforce administration and configurationCapability to monitor and report on product health and key metricsExcellent communication and stakeholder engagement skillsProactive approach to problem-solving and risk mitigationExperience with accessibility standards and enhancing user experienceEnglish language proficiency at B2 level or higher Nice to haveCertified Scrum Master (CSM) or similar Agile certificationBackground in Salesforce user experience designFamiliarity with Salesforce reporting and dashboard tools We offerInternational projects with top brandsWork with global teams of highly skilled, diverse peersHealthcare benefitsEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedIn