Job Description
We are looking for a well-organized and friendly Salon Secretary to join our luxury beauty salon. You will be the first person clients meet when they arrive, so your role is to make every guest feel welcome and ensure their visit runs smoothly—from booking their appointment to their final check-out.Key ResponsibilitiesGreet and assist clients in a warm, professional manner.Schedule, confirm, and manage salon appointments.Answer phone calls, emails, and messages quickly and politely.Keep client records accurate and confidential.Handle payments, invoices, and retail product sales.Work with stylists and therapists to keep appointments running on time.Keep the reception and waiting areas clean and inviting.Check and restock front desk and retail supplies when needed.Maintain the salon’s high standards of service and appearance.Qualifications & SkillsExperience in a salon, spa, or hospitality front-desk role (preferred).Excellent communication and customer service skills.Strong organization and time management skills.Professional appearance and positive attitude.Basic computer skills; knowledge of booking or POS systems is a plus.Able to handle client information with care and confidentiality.What We OfferCompetitive salary and performance-based bonuses.Opportunities for career development and training.Staff discounts on salon services and luxury beauty products.Supportive and stylish work environment.
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