SCCM SCCM/MECM Subject Matter Expert (SME) – Endpoint Management

Job DescriptionProject Description:SCCM/MECM Subject Matter Expert (SME) – Endpoint ManagementJob SummaryThe Senior SCCM SME is responsible for the enterprise-wide design, deployment, and optimization of Microsoft System Center Configuration Manager (SCCM/MECM). The role provides strategic guidance, advanced troubleshooting, and ensures compliance, software delivery, and OS deployment across all endpoints.Responsibilities:Key Responsibilities SCCM Architecture & Governance Design, implement, and maintain SCCM hierarchy: Primary/Secondary sites, Distribution Points, Management Points, and Software Update Points Define and enforce SCCM policies, standards, and operating procedures Monitor site health and client status; proactively resolve issues Maintain boundaries, collections, and client settings for optimized performance Perform regular SCCM site backup and disaster recovery validation Patch Management & Compliance Plan and execute enterprise patching strategies for Windows, Office, and third-party applications Configure, test, and deploy Automatic Deployment Rules (ADRs) and Compliance Baselines Monitor compliance reports and remediate non-compliant endpoints Collaborate with IT Security to align patching with corporate security policies Software Deployment & Application Packaging Package, test, and deploy applications across enterprise endpoints using SCCM task sequences Automate deployments with PowerShell scripts and advanced SCCM techniques Resolve software deployment issues, including application conflicts and installation failures Maintain software inventory, including license tracking and reporting Operating System Deployment (OSD) Manage Windows OS imaging, boot images, driver packages, and task sequences Lead in-place upgrades, bare-metal deployments, and device refresh cycles Optimize OSD workflows to ensure reliability and minimize downtime Maintain a library of standardized enterprise images aligned with IT standards Reporting & Analytics Develop advanced SQL queries and SSRS reports for inventory, compliance, deployment, and patch status Provide actionable insights from SCCM data to drive endpoint strategy Track KPIs such as patch compliance rate, deployment success rate, and client health metricsMandatory Skills Description:Required Skills & Qualifications Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience) 4+ years of experience in SCCM/MECM administration and architecture Expert knowledge of SCCM hierarchy, client deployment, site maintenance, and task sequences Proficient in Windows OS, Active Directory, WSUS, networking, and endpoint security Advanced SQL and SSRS reporting skills PowerShell scripting expertise for automation and troubleshooting Proven track record in enterprise software deployment, patch management, and OS deploymentNice-to-Have Skills DescriptionPreferred Skills Experience with enterprise software packaging tools (AdminStudio, WiseStudio, App-V) Experience with monitoring tools for large SCCM infrastructures Strong analytical and problem-solving skills for large-scale deploymentsLanguagesEnglish: C2 ProficientAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.