Scheduler - Outpatient Cardiology

DescriptionRESPONSIBLE FOR: Supports patient access by serving as a greeter, operator or general scheduler. Serves as a greeter in the practice and/or answers the main telephone line for the practice location. Effectively greets customers and/or answers the telephone providing a positive first impression of PHI. Addresses callers' questions immediately, as appropriate. Triages calls to the appropriate PHI person. Schedules clinic appointments and ancillary procedures. May serve a scheduling role in check-out or the Call Center. Provides coverage for other Front Office positions as requested by the supervisor or manager. Demonstrates outstanding customer service.QualificationsMINIMUM EDUCATION REQUIRED:High school diploma or GED required.Minimum Experience RequiredOne (1) year of experience as a customer service representative, scheduler, or closely related position is required, preferably in the healthcare industry.Minimum Licensure/Certification Required By LawNone.Additional QualificationsTelephone, scheduling and physician practice experience preferred.NextGen experience is desired.