Company DescriptionSearcys are looking for a Runner to work in our prestigious venue 116 Pall Mall - Institute of Directors. As a Runner you will assist the restaurant manager to deliver seamless service to all areas of the department, serving guests to the highest standard and according to Searcy’s procedures and policies. 116 Pall Mall is a stunning Georgian venue dating back to 1820 in the heart of London. Originally designed by John Nash, the architect behind Marble Arch and Brighton Pavilion.
This venue is one of our flagship sites based on Pall Mall with a vast array of decadent event spaces. As a Runner you will receive the following industry leading benefits: 50% discount across Searcys venuesEnrolment into the Searcys pension schemeUp to 38 days annual leave (dependant on job role)Access to everyday discounts and communication portalEmployee assistance programmeEnrolment into Searcys Champagne SchoolMeals provided on shift when working within one of our venueAnnual celebration eventCycle to work schemeYour birthday off to celebrate in styleA day off to volunteer / give back to the charity of your choiceJob DescriptionContract : 0 Hour contractSalary: ÂŁ13.
85 per hour + service charge after probationThe Runner will be supporting and monitoring and serving all food and drinks to customers/clients/guest and clearing throughout service. Responsibilities:
To run food and drinks from kitchen or pantry to the guests in the Lounge or any area of the building specified by the managerTo clear tables and maintain cleanliness of all areas, front and back of houseTo set up room and replenish stations according to department procedures and manager instructionsTo support waiters on other reasonable tasks as deemed necessaryTo welcome customers on arrival, greeting them on a friendly and hospitable mannerTo deliver exceptional customer service to all clients, ensuring a high level of customer satisfactionEstablish and maintain good relationship with all clientsAbide by company policies and departmental procedures/trainingsTakes customers' orders for food and drink and prepare hot beverages (coffees/teas) and/or deliver them, whenever necessary and instructed by line managerBe able to make constructive suggestions to client’s requests in order to improve service and daily sales - upsellQualificationsExcellent communication skillsTakes the initiativeExcellent time managementSupportive / Team playerStrong presentation skillsExcellent customer care skillsAdditional InformationWe are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.
A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging. To find out more on the rich history of Searcys, please visit our website at www. searcys. co. uk
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