Order Processing Administrator

About SelectaSelecta operates across 16 countries within Europe, serving 12 million people every day. Within the UK we deliver a national service, relied on and trusted by circa 3,500 businesses to serve tasty beverages and snacks at a variety of locations from workplaces to schools, universities and hospitals and everywhere in-between. We are hiring an Sales Order Processing Administrator to join our team and assist with the administration of Sales Orders and the Coordination of the varied and busy functions of the Great Start Team. This role is responsible for supporting the Great Start Leader, Great Start Team Members & Clients.

What is the Great Start Team?The Great Start Team manage our Client Orders through to Installation. We look after the review & transacting of Sales Orders, stock allocations, organising installs with our 3rd Party Logistics provider and Selecta Technical Joy Ambassadors (TJA's), we raise supplier orders, liaise with suppliers on registering for services and manage communications to our Sales Community and Clients. In short, and as the name suggests, we are charged with ensuring our Clients receive a "Great Start".

ResponsibilitiesReview Order for complete and accurate information and that all internal approvals are in placeOwn orders through life cycle, from new to install & billing, including providing key updates to all stakeholders, including our Sales Community and ClientsEnter orders directly onto Selecta's systems (SharePoint & Infor M3) - including Site & Payer detailsLog calls with our Technical team to ensure they are onsite to complete Installations at the correct date/timeRaise Purchase Orders with our suppliers to meet current demandsAllocate machines to orders from Stock, in our ERP systemWork with our 3rd Party Logistics provider to ensure our products and solutions are installed in a timely mannerTo provide a high level of customer service to Client at all times, so good communication skills are a mustLiaise with Clients via the phone ahead of Installation to ensure planned dates can be met, and deal with any subsequent queries that may ariseRequirementsExcellent interpersonal skills with the ability to communicate with internal stakeholders & external ClientsHave previous experience in an Order Administration / Order Management or Sales Administration environment, or similar that can be discussed with confidence at interview stageAble to work & learn in a high-pressure, fast-moving & complex environmentProven ability to Multi-task & display a high level of organisational skillsComputer literacy, ability to learn in-house systems and competent in using Microsoft, particularly Outlook, Excel and SharePointMust have discretion and able to manage confidential informationExcellent attention to detailBe flexible, enthusiastic, friendly, and have a positive approachApplicants must have the Right to Work in the UK permanently.

Please apply for consideration- we look forward to reviewing your CV. In line with the Immigration, Nationality and Asylum Act, all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview. Selecta UK recognises the benefits of a diverse workforce and we therefore welcome applications from all backgrounds and all sections of the community. Benefits25 days holiday pa + bank holidaysLife assurance of 2x yearly salaryHybrid work patternFull industry leading trainingSecurity of 5-weeks paid sick leaveDevelopment opportunities available and clearly mapped career paths