Senior Account Executive

Let’s be unstoppable together!Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.What will you be doing? The Senior Account Executive (SAE) works closely with the Account Manager in managing the overall client relationship as well the day to day running of their accounts. The SAE is constantly looking for opportunities to add value to the client/s’ business through the data that we provide and is seen as a trusted advisor. Internally, the SAE builds strong relationships within the organisation, is extremely agile, able to juggle multiple work streams, whilst supporting the more junior members of the team.Job ResponsibilitiesManage client relationships by maintaining a professional working relationship with key client contacts and is always an ambassador for the Circana brandIs proficient in all Circana solutions and spots opportunities where these can add valueDrives awareness of relevant solutions across the client organisationManages the presentation briefing process with clients - able to extract briefs from client at various levels of seniority and is able manage expectations around deadlines and scope of workLeads, participates, and manages storyboarding sessions internallyGuides the development of the presentation by scheduling regular touch bases with various team members, thereby ensuring the quality of output is consistent and on briefMentor and develops the analytics skills of the more junior members of the team in a constructive mannerProvides relevant stimulus from external sources to broaden the knowledge of the team and add value to presentationsManages the presentation delivery process with client – finalise check-in, manage diaries, ensures rooms and equipment is bookedPresents confidently and engages in meaningful discussions with clients at various levels of seniority during the presentations – able to handle both strategic and tactical discussions as requiredDeals with follow-up requests on past presentations and ensures that these are delivered to clientsManages the monthly/ quarterly delivery process – ensuring that the databases and reports are accurate and delivered on time the data delivery process with the necessary internal stakeholders through clear communication to resolve issues and supporting juniors when neededBuilds strong relationships with internal stakeholderMeasures of SuccessRevenue retention on accountsClient satisfaction CSATContract expansion / incremental revenue generationOn time and correct deliverablesThought Leadership creationTechnology adoption in client portfolioAchievement of Balanced Score card objectivesComplete the training program and panel process within the first 4 months of employment if entering at this levelRequirementsTertiary Education with 4- 6 years working experienceDemonstrate an innate interest in market research and data driven decision makingEnjoys both the analysis and delivery of client presentationsHigh level of attention to detailHigh level of technology proficiencyCircana BehaviorsAs well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:Stay Curious: Being hungry to learn and grow, always asking the big questionsSeek Clarity: Embracing complexity to create clarity and inspire actionOwn the Outcome: Being accountable for decisions and taking ownership of our choicesCenter on the Client: Relentlessly adding value for our customersBe a Challenger: Never complacent, always striving for continuous improvementChampion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrityCommit to each other: Contributing to making Circana a great place to work for everyoneLocation This position can be located in the following area(s): Johannesburg, South Africa