Senior Account Manager

At Coface we make trade happen everyday Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.Shape the future of trade with us. Join our Happeners!Job DescriptionMISSION:Be a key contact for Credit Insurance and Services solutions between clients, brokers and Coface internal functions, responsible for renewing portfolio of accounts.MAIN RESPONSIBILITIES:Manage strategic relationships with clients and brokers, ensuring compliance and providing product/service informationResolve client issues and complaints, coordinating with internal departments for timely solutionsHandle contract renewals, pricing negotiations, and derogation requests as neededExecute and improve commercial team processes, providing input to management for developmentPrepare analytical reports and presentations for clients and internal stakeholdersAttract potential customers by answering inquiries and suggesting additional products/servicesQualificationsUniversity degree in Business Studies or related field with 5+ years' experience in business development/account management, preferably in financial/insurance industryExcellent communication and interpersonal skills, with proficiency in written and spoken EnglishBroad understanding of key markets, their conditions, and competitor specificsStrong analytical and presentation skills, able to convey complex commercial situations to managementProficient in Microsoft Office applications and comfortable with digital toolsAdditional InformationFlexible workplace with hybrid work optionsOpportunities to learn - budget every year for training, languages platform, e-learning platform, dedicated development programCareer opportunities: to build your career (both locally and internationally) in a large global company, one of the world leaders in its fieldCompetitive and stable monthly remunerationRegular and interesting team building activitiesExciting Employee BenefitsEngaging high performance work culture