Senior Application Specialist
Posted: 18 hours ago
Job Description
We are a leading global developer of digital and intelligent 3D -based design, engineering solutions, information and data management software solutions for the marine, process, and construction industries. Our story began in the 1980s and today we have over 330 proactive, engaged and growth-minded people in 20 countries around the world. Over 6000 customers are using our software solutions in 60 countries, and we are just getting started. We make it come true!Are you a tech-savvy problem solver with a passion for helping customers succeed with our PLM product Wave? We’re looking for a technically skilled professional with a customer-first mindset to join our Aftersales team as a Senior Application Specialist, Wave.In this role, you’ll be a key player in ensuring our global customers get the most value from the Wave PDM application. You’ll act as a trusted technical advisor for our key customers, combining deep PDM knowledge with a strong understanding of their engineering and production processes. You’ll provide technical consulting and 2nd/3rd tier back-office support for selected major customers, ensuring reliable solutions and long-term customer success.You’ll also participate in process development and contribute to the continuous improvement of our PLM and PDM solutions. In addition, you’ll support customers on-site in Turku, collaborating closely with product development and support teams to deliver seamless customer experience.You will be part of our Aftersales team and report to our Manager, Cloud Infrastructure & eProducts Customer Success Sakari Lähdetie. Your work office would be our headquarters in Turku, Finland. We offer a flexible working model that allows you to work from home and office.What we expect from youA genuine willingness to help customers.Ability to script.Fluent verbal and written English and Finnish.Readiness to travel to customers onsite.Experience in one or more of the following fields: IT, Engineering, Shipbuilding, PLM, or CAD Design.Cadmatic as an employerA multicultural, supporting, and friendly work environment in a global company with high technology software products, a rapid growth strategy and customer-centric approach.A stable, profitable privately owned company with a long history and a great future ahead. We believe in succeeding together.Competitive benefits and flexible working environment. We keep our work agile and get things done.An open and friendly culture. We want to be continuously improving and enjoy and have fun along the way.A growing business with lots of possibilities to delight our customers and develop professionally.Embark our growth journey! Please send your application and CV right away or by November 16th, 2025, at the latest. If you have any questions, do not hesitate to contact hiring manager Sakari Lähdetie, sakari.lahdetie@cadmatic.com.Please note that we only accept applications submitted to our Applicant Tracking System (ATS).
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