Senior Associate - Logistics Operations

OverviewWe are looking for a Logistics Operations Senior Associate for our SSC office in Budapest.This position is for YOU, if you like to use your English skills daily are passionate about learning new things enjoy hybrid working setup like being part of a community Position Summary: a Logistics Operations Senior Associate is responsible for perfect End-to-End order fulfilment, from order receipt to delivery ensuring customer satisfaction for the assigned business in EMEA.This position will interface with counterparts in Accounts Receivable, Logistics Procurement, Trade Compliance, Planning and Scheduling, Commercial and Business – and further functions - to manage processes that meet productivity and quality metrics ensuring seamless order execution.ResponsibilitiesYOU will be involved in the following tasks: Ensure perfect fulfilment of orders from order receipt to delivery and resolve issues as required Covering your own client portfolio and keeping a good relationship with both external and internal stakeholders Coordinate all load and shipment processes with local plant / warehouse personnel and carriers to ensure on time delivery to customer Proactively monitor open orders and deliveries to avoid and resolve issues at the earliest possibility and mitigate negative impact of unavoidable disturbances Key transactional contact for customers and 3 rd party logistics service providers Maintain key internal relationships including business, sales, supply chain planning, product management, credit, financial shared services, and logistics procurement and further functions. Update customer master information in SAP Process billing related adjustments (e.g. returns, credit/debits) Where necessary support sales representatives and business line managers with order related reports, data analysis and customer communication. Ensure adherence to all Safety and Compliance written standard operating procedures and controls, trade compliance, customs compliance, transportation and logistics regulations, Sarbanes Oxley, Dangerous Goods regulations, Responsible Care and ISO 9000 Ensure adherence to defined operational escalation process to leads, regional experts and plant personnel when encountering unforeseen delays in shipping from plant and ultimate delivery to customer. Manage exceptions and emergency situations Assist with resolution of freight invoice discrepancies Assist with inventory reconciliations Document, investigate and follow up of internal and external complaints Recommend process improvement including investigation of quality failures and the development of preventive and corrective actions for quality failures QualificationsWhat YOU will bring to the team: At least 1-2 years, preferably over 3 years, of supply chain experience SAP knowledge Fluent English, further languages are a benefit Outgoing personality with excellent communication skills Strong, decided personality Solution oriented mindset Customer focus In Exchange We Offer YOU The Following Benefits Cafeteria and Private Health Care Insurance Flexible working arrangements and home office possibilities Structured onboarding support Diverse career paths (people management, subject matter expert) Development opportunities (free language courses, online learning courses) Company events, CSR activities and possibility to join social groupsAbout CelaneseCelanese Corporation is a global chemical leader in the production of differentiated chemistry solutions and specialty materials used in most major industries and consumer applications. Our businesses use the full breadth of Celanese's global chemistry, technology and commercial expertise to create value for our customers, employees, shareholders and the corporation. As we partner with our customers to solve their most critical business needs, we strive to make a positive impact on our communities and the world through The Celanese Foundation. Based in Dallas, Celanese employs approximately 13,300 employees worldwide and had 2022 net sales of $9.7 billion.About CBSCBS (Celanese Business Solutions) Budapest is more than a shared service center. In our team, you’ll be a true partner to Celanese, a leading chemistry company, and join us in improving the world through innovation. You’ll bring world-class solutions to our customers by our end to end processes, and your great ideas will be welcome. You’ll have career defining moments helped by our culture of continuous improvement, and as one of our best talents, you’ll grow through cross-functional and international opportunities. You’ll feel like you belong in our diverse community. You’ll enjoy our commitment to wellbeing, flexible working conditions and our exceptional green office that guarantee a great work experience every day. You’ll be able to balance your priorities and focus on what matters to you the most. Wherever you may be in your personal and professional journey – you’ll always find your place at CelaneseFor more information, visit https//www.celanese.com/