(Senior) Business Process Analyst

Lloyds Bank GmbH and its brands Bank of Scotland and Lloyds Bank have won over 1 million satisfied customers in recent years. And this thanks to convincing products and, above all, our committed colleagues who want to achieve the best for our customers every day with new ideas, challenges and joy. In order to continue writing our success story, we are looking for the right reinforcement for our teams, because all our ambitious goals would be unattainable without teamwork. We also welcome career changers.For our office in Berlin Mitte we are looking for a(Senior) Business Process Analyst (m/f/d)AufgabenRequirement Gathering, Analysis and Impact Assessment: Gather business requirements and conduct thorough analysis. Understand the business goals fully and evaluate the impacts on the operating model and processesProcess Design and Modelling: Design processes to ensure they align with business goals, and document them according to the internal process framework. Keep the documentation up to dateProcess Execution: Manage or support the implementation of designed processes for the corresponding business functions, including automationProcess Performance Monitoring: Manage or support the implementation and execution of process performance monitoring and reporting for the corresponding business functionsProcess Optimization: Analyse process performance to identify bottlenecks or potential areas for improvement and take initiatives for continuous improvementsProcess Management Guidance and Training: Provide process management guidance, expertise, and training to other analysts and SMEs ProfilEducated to Bachelor's degree or equivalentSeveral years of proven experience as a Business Analyst, Business Process Analyst or in a similar roleStrong analytical and problem-solving skillsProficiency in process management with good knowledge of BPM industry standards, methodologies and toolsUnderstanding of system architecture, data modelling, and digital transformationExcellent verbal and written communication skills in English. German is a plusGood knowledge of JIRA, Confluence, MS Office Wir bietenAn international team with colleagues from more than 50 different countriesSocial benefits such as a company pension scheme and capital formation contributions30 days holiday as well as 24 and 31 December as non-working daysEmployee Assistance Programme – personal 24/7 helpline for all employeesVarious possibilities for flexible working, i.a. various part-time models, flexitimeExtensive, very flexible home office arrangementsPossibility to work from other EU countries for up to 30 days per yearAdditional benefits such as sports activities, free fruit, nuts and drinksEmployer contributions to BVG job ticket and a Lease a bike programmeAn informal corporate culture - without dress code and ‘Sie'.An excellent learning culture and opportunity to improve your professional competenciesEasily accessible city centre offices, in the vicinity of many shops and restaurants to which you receive a discount Important notePlease be advised that a valid work permit for Germany is required for non-EU citizens. Unfortunately, applications without a valid work permit and sufficient German language skills may not be considered.LNKD1_DE