Senior CIO Consulting Specialist (all genders)

We are part of Erste Group – the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our more than 2,000 IT experts and enthusiasts are the bank's Digital Muscle.The unit “IT Strategy and Transformation”, directly reporting to the Group CIO, is responsible for the Erste Group IT strategy development, maintenance and implementation across Erste Group. Additionally, the department is responsible for definition, maintenance and governance of group-wide IT service management- and related relevant policies & procedures. Responsibilities include monitoring DORA-relevant IT implementation progress and compliance, IT cost development as well as aligning and steering the group-wide collaboration and governance model in various CIO domains. We are looking for a senior expert on IT service management to join our team and proactively drive the associated areas throughout the organization in cooperation with local and group stakeholdersWhat to do:Author and maintain IT Service Management related policies and procedures on group levelPerform ICT Control Framework reviews for related policies and procedures in close collaboration with all CEE banking entities.Drive implementation of group relevant IT service management, IT resilience and IT efficiency topicsFacilitate cross entity working groups on IT resilience in close collaboration with security expert teamsContribute to relevant group IT Strategy topics by defining mid-term strategies and operational priorities in alignment with both group and local CIO teams.You check these boxes:Proven experience and a successful track record in IT service management and IT governance in an international environment paired with a solid understanding of ITIL5+ years of hands-on experience in IT service management, IT operations or IT service deliveryFamiliarity with applicable EU national regulations in the area of information technology and financial services a plusPrior banking or financial services experience beneficialStrong communication and negotiation skills, able to communicate efficiently both with IT subject matter experts, senior managers and C-level executivesFluent in English. German or additional CEE language proficiency a plusExpert presentation, meeting facilitation and change management skillsTeam player with a high social competenceWilling to travel in the CEE regionWhy you will like us:Possibility to benefit and learn from our international, talented and passionate community at ErsteInterest groups and clubs: Take part in discussions and get involved in projects. Numerous interest groups invite you to engage with a topicHealth Centre – The Erste Campus operates a fully equipped health center that offers all employees a high standard of medical services during working hours.Employee benefits – Benefit from special conditions for financial services and insurances, supermarkets, clothing stores and many more.Employee Referral Program – Become a talent scout for career opportunities in IT. We are rewarding every successful referral for Erste DigitalA competitive and performance-related salary dependent on your professional and personal qualifications is granted - the minimum wage for this position in accordance with the respective collective agreement is EUR 55.176,-- gross per year. But this is just a formality, we are more than happy to discuss your actual expectations.The way we are:Erste Group considers the diversity of its employees as key to innovation and success. As employer we are proud to offer everyone equal chances, irrespective of age, skin colour, religious belief, gender, sexual orientation or origin.KontaktMariane Senjak