Senior Client Service Officer - Corporate Service

We're now seeking a Senior Client Service Officer - Corporate Service to delivers timely to our Legal client. To support, resolves issues, coordinates with internal teams, manages onboarding and client data, and identifies upsell opportunities.Salary: THB 30,000 - 35,000 per monthResponsibilities:Handle incoming customer calls and emails in a timely and professional manner.Provide prompt and accurate responses to customer inquiries regarding inquires raised.Identify and diagnose client requirements and provide appropriate solutions or escalate to the relevant team member for further assistance. Take ownership of customer issues and ensure timely resolution.Coordinate with internal teams to meet client requirements and deadlines.Ensure smooth onboarding and timely resolution of client issues.Record meeting notes and maintain accurate client data.Identify opportunities to upsell relevant services and solutions that align with client needs, contributing to revenue growth and client satisfaction.Qualifications:Bachelor's degree holder in Business related.Strong experience in client dealing role, preferred with background on corporate work on company registration matter, corporate secretarial, and BOI company.Excellent English and Thai communication skills (Business level)Ability to manage and prioritize tasks effectively, especially with MNC and BOI companies.Strong problem-solving skills and attention to detail.Client-focused mindset with a proactive approach to problem-solving.Pleasant personality and high level of integrity and professionalism.Growth mindset.