Senior Cloud Network Engineer

OverviewThe Azure Networking Team is growing and we’re looking for a creative and outcome focused engineer with computer networking experience to help operate the world’s best private backbone network. We’re passionate about automating every facet of the network to converge on a self-growing, self-healing network. We want engineers who are equally passionate and can look at the problems with a Customer's perspective to create the world’s most reliable cloud.We're looking for a Senior Cloud Network Engineer to join a team focusing on our global backbone network, who work closely in partnership with teams across Azure Networking, where you’ll be a critical part of operating this network. Guiding technicians to safely replace failed hardware components on our routers, to helping customers troubleshoot performance issues across our network and the Internet, you will have the opportunity to develop advanced troubleshooting skills. This is a high visibility position in an area of large and expanding investment for Microsoft Azure and offers a terrific opportunity for technical and career growth.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.ResponsibilitiesPrimarily, you troubleshoot and repair complex live site issues by applying expertise in physical network components. You will be on-call, working shifts during the US day-time to mitigate customer impacting issues as fast as possible.You lead customer-facing and critical troubleshooting efforts under time sensitive situations.You triage and answer front-line queries from external customers, such as connected Internet Service Providers (ISPs), end-user network-related inquiries, and internal customer queries.You action hardware operational work, such as Return Merchandise Authorizations (RMAs), maintenances, asks for logs and troubleshooting data from equipment vendors.You triage and action operational events, such as Border Gateway Protocol (BGP) peering flaps, BGP max-prefix events, and network element failures.When not on call, you drive improvements to our alarming and auto-mitigation systems. You influence telemetry analytics designs to better identify patterns that reveal errors. You develop new automation to improve mitigation time, and reduce the number of tickets that need to be handled by humans.You contribute to the development of the knowledge base for data center or network site technicians on how to repair and replace existing network hardware.QualificationsRequired/Minimum Qualifications:Bachelor's Degree in Electrical Engineering, Optical Engineering, Computer Science, Information Technology, or related field AND 4+ years technical experience in network design, development, and automation.OR Master's Degree in Electrical Engineering, Optical Engineering, Computer Science, Information Technology, or related field AND 3+ years technical experience in network design, development, and automation.OR Doctorate Degree in Electrical Engineering, Optical Engineering, Computer Science, Information Technology, or related field.OR Equivalent experience.1+ year experience developing programs using Python or other programing languages.2+ years experience with routing protocols such as: Intermediate System to Intermediate System (ISIS), BGP, and Multiprotocol Label Switching (MPLS) technologies.Other RequirementsAbility to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.Additional Or Preferred QualificationsBachelor's Degree in Electrical Engineering, Optical Engineering, Computer Science, Information Technology, or related field AND 8+ years technical experience in network design, development, and automation.OR Master's Degree in Electrical Engineering, Optical Engineering, Computer Science, Information Technology, or related field AND 6+ years technical experience in network design, development, and automation.OR Doctorate Degree in Electrical Engineering, Optical Engineering, Computer Science, Information Technology, or related field AND 3+ years technical experience in network design, development, and automation.OR Equivalent experience.1+ year(s) experience delivering network designs into production and experience with live site accountability for a network.1+ years experience with traffic engineering solutions such as Resource Reservation Protocol Traffic Engineering (RSVP-TE) Segment Routing.2+ years of professional software development experience in the networking domain, including Python, YAML, and workflow systems.4+ years of network engineering experience in an online services, internet service provider or large enterprise environment.Cisco Certified Network Professional (CCNP) or Juniper Networks Certified Internet Professional (JNCIP) certification.Cloud Network Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:https://careers.microsoft.com/us/en/us-corporate-payThis position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.