Senior Content Manager (Medical Education)

About FullscriptFounded in 2011, Fullscript started by solving one problem: helping practitioners access and prescribe the products they trust to deliver integrative care.What began as a simple solution has evolved into a health intelligence platform that powers every part of care.Today, 125,000 practitioners rely on Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. They support over 10 million patients who use Fullscript to stay connected to their care plans, making it easier to stay engaged and follow through on treatment.We build tools that make care smarter and more human. Tools that save time, simplify decisions, and strengthen the connection between practitioner and patient. When everything practitioners need is in one place, they can focus on what matters most: helping people get better.🎟️ This is your invitation.Bring your ideas. Bring your grit. Bring your care for people.Join us and shape the future of care.Fullscript Academy is an education platform designed to empower healthcare practitioners with the clinical knowledge and tools they need to deliver whole-person care—an evidence-informed approach that addresses physical, emotional, social, and environmental influences on health. We deliver education through a variety of formats, including webinars, podcasts, articles, protocols, and in-app resources to support real-time clinical decision-making.The RoleWe’re looking for a Senior Content Manager to join the Fullscript Academy team—our learning management system (LMS) platform—to lead the development, review, and delivery of high-impact medical education content.This role is about more than just writing—you’ll work closely with internal teams, freelance writers, and external experts to ensure all content is scientifically accurate, compliant with medical regulations, and clinically useful. You’ll play a key role in shaping the educational experience for practitioners, helping them make more confident, effective decisions in support of whole-person care.What You’ll Do:Create and oversee the development of evidence-informed educational content for healthcare professionals, including articles, lab and supplement guides, webinars and slide decks, and dynamic learning toolsDirect freelance medical writers, providing clear outlines, editorial guidance, and constructive feedback to ensure content meets Fullscript’s standards for accuracy, tone, and clinical relevanceCollaborate cross-functionally with internal teams and stakeholders (SMEs, product manager, design, marketing), to shape content formats and delivery strategies that are clinically relevant, engaging, and aligned with practitioner needs and business goalsTailor content for diverse audiences and formats, including healthcare providers (MDs, DOs, RNs, NPs, PAs, and NDs), patients, and social channelsEnsure quality and compliance by conducting or reviewing literature searches, validating accuracy of claims, reviewing for FTC/FDA compliance, and adhering to internal style and compliance guidelinesConduct clear content intake processes to define context, audience, CME requirements, and formatIdentify opportunities to improve workflows for editing, reviewing, and approving medical content. Ensure content quality and utility by measuring performance, applying insights, and adapting content to better meet user needs and maximize impactWhat You Bring:8+ years in medical writing and editing, preferably with a focus on practitioner educationDeep understanding of scientific writing standards, editorial best practices, and regulatory requirementsProven ability to write across modalities and tones—from protocols to presentations to podcast scriptsConfidence collaborating with freelancers and SMEs, setting expectations, and providing editorial directionFamiliarity with using AI tools to support content development, with strong human oversightBonus if you have: Experience with CMS platforms and/or clinical software environmentsExperience applying Learning Experience Design or Instructional Design principlesFamiliarity with health literacy principlesStrong understanding of APA styleAmerican Medical Writers Association certificationWhy FullscriptGreat work happens when people feel supported, trusted, and inspired. You’ll join a team that:⬦ Values innovation. We stay curious and keep finding smarter ways to make care better.⬦ Supports growth. We learn together and take on new challenges that drive impact.⬦ Puts people first. We win as a team and leave egos at the door.📌 Apply now. Let’s build the future of healthcare together.A Few Things to KnowWe’re grateful for the high level of interest in joining Fullscript. Because of the number of messages we receive, we’re not able to review or respond to individual inquiries about open roles via email, LinkedIn, or other social platforms. Please apply directly through our careers page to ensure your application reaches our hiring team.Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request. Email accommodations@fullscript.com for support.All employment offers are contingent upon the successful completion of background checks, conducted in compliance with applicable federal, state, and provincial laws.We also use AI tools to support parts of our hiring process, like screening and reviewing responses. Final decisions are always made by people. This process complies with privacy and employment laws across Canada and the U.S.Learn More About Fullscript🌐 www.fullscript.com💬 @fullscriptHQ on instagram📺 Let’s make healthcare wholeWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.