Senior Credit Control Analyst- Fixed-term

Job DescriptionAs a leading global energy company, we provide heat, light and mobility to customers worldwide. Across the bp landscape, we’re home to a range of brands across many areas of our industry.  We’re investing in today’s energy system and helping build out tomorrow’s. So while we’re still in oil and gas, over the next decade we’ll become a different kind of energy company. We’re decarbonizing and diversifying our business, fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too – working across our industry to improve people’s lives. It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), you’ll be fully connected into the world of bp. You’ll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. There’s a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we’re with you.Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?Join our Szeged Team and advance your career as anSenior Credit Control AnalystPlease note that the position holder works in shift and that this role is offered on a fixed-term basis until 2028.06.30In This Role You WillEffective cash collection and monitoring of customer accounts (or own portfolio – may be cross-business or cross-country responsibility) consistent with BP’s credit standard & policies and preparing collection reports.Monitor credit and fraud violations and inform / involve all relevant collaborators within their DOADealing with customers’ accounts and keeping these fully reconciledAdhere to the Team’s regular Key Performance IndicatorsDeal promptly with customer disputes / issuesMaintain and develop working relationship with Cross-functions (incl: Sales, Customer Service team etc.)Be able to identify key, strategic or high-risk business customers and issues and take actions together with the relevant collaboratorsUse all communication channels to resolve issues and perform daily tasksParticipate in Continuous Improvement efforts; initiate and raise „quick wins” where these are relevantManage order blocks, review/resolve all credit-held deliveries and customer restrictions.Provide operational support for junior team members; assisting in development enquiries, demonstrating senior mindset.Support Line Manager / Leads in all projects, systems implementations, strategic topics and any ad hoc activities neededWhat You Will Need To Be SuccessfulFluency in EnglishPrevious credit control / cash collection or customer service experience (2+ years)Any kind of College Degree or Economics (High School) with relevant language skillsAbility and willingness to work in shiftsAbility to deal with complex situations while maintaining the right balance of customer and business focusGood level of analytical skills, numeracy and financial awareness.Effective problem solving mindset.At bp, we provide the following environment & benefits to you:Different bonus opportunities based on performance, wide range of cafeteria elementsLife & health insurance, medical care packageFlexible working schedule: home office up to 2 days / week, based on team agreementOpportunity to build up long term career path and develop your skills with wide range of learning optionsFamily friendly workplace e.g.: Extended parental leave, Mother-baby roomEmployees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition ProgramPossibility to join our social communities and networksChill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipmentbp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us!