Senior Customer Service Representative, Salary upto 7 L/A , Call Ashwin G 7848820043
Posted: 5 days ago
Customer Service
mid
Job Description
Roles and ResponsibilitiesHandle customer calls to resolve their queries and concerns.Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.Maintain accurate records of all interactions with customers using CRM software.Collaborate with internal teams to resolve complex customer issues that require escalation.Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.Freshers And Any experience is FINEShould be Excellent in oral CommunicationShould be flexible in shiftsNamratha-7795311104call hr indu@7848820046call hr Ashika@7829423175
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