Senior Director HR Operations

🔧 HR Operations Strategy & ExecutionLead the design and execution of a comprehensive global HR operations framework, covering all stages of the employee journey—from onboarding and internal mobility to performance reviews, role transitions, and offboarding.Ensure consistent, compliant, and precise HR processes across all regions, while adapting to local legal and cultural nuances.Maintain and evolve HR documentation, including employee handbooks, global policies, and procedural guides, ensuring they reflect company values and are easy to access and understand.Oversee compliance efforts for HR operations, ensuring alignment with internal controls, external audits, and regulatory standards.🚀 Process Optimization & Change LeadershipIdentify and implement opportunities to simplify, scale, and enhance HR processes across the organization.Lead strategic initiatives—such as office expansions or mergers and acquisitions—that improve employee experience and operational effectiveness.Champion the adoption of HR tools and practices through clear communication, training programs, and stakeholder engagement.Explore and integrate automation and emerging technologies to elevate HR service delivery.💻 HR Technology & Systems PartnershipCollaborate closely with IT and HR teams to ensure HR systems (e.g., HRIS and ATS) meet evolving business needs.Safeguard data quality through rigorous audits, controls, and reporting protocols.Manage system implementations and upgrades, ensuring alignment across departments and smooth execution.Support IT governance efforts, including data lifecycle management and regulatory compliance.👥 Team Leadership & DevelopmentLead and grow a high-performing HR operations team, cultivating a culture of ownership, innovation, and continuous improvement.Act as a mentor and trusted resource for HR colleagues across the organization.🎓 Qualifications & ExperienceBachelor’s degree required; advanced degrees or HR certifications (e.g., SHRM-SCP, PHR, HRIP) are a plus.Minimum of 12 years in HR, with deep expertise in HR operations and HRIS systems.Experience in financial services is highly preferred.Proven success managing global HR operations and leading geographically dispersed teams.Strong command of Workday (Greenhouse experience is a bonus).Demonstrated ability to lead cross-functional HR projects and drive operational excellence.Solid understanding of HR compliance, international employment practices, and best-in-class operational standards.Exceptional communication, stakeholder engagement, and problem-solving skills.