Senior Executive, BPO - Nifty Bookkeepers LLC

Job Circular: Executive/Senior Executive – BPOCompany: Nifty IT Solution Limited / Nifty Bookkeepers LLCLocation: Kawran Bazar, DhakaSalary: NegotiableExperience: 2 – 3 YearsEducation: Bachelor’s DegreeJob Type: Full TimeAbout the Company:Nifty Bookkeepers LLC, a part of Nifty IT Solution Limited, has been empowering businesses worldwide with innovative and reliable virtual bookkeeping services since 2018. We specialize in assisting small businesses, startups, and entrepreneurs to achieve financial clarity and growth. Our results-driven approach ensures clients make informed financial decisions confidently.We are a trusted global BPO services provider, delivering high-quality bookkeeping and financial management solutions with a commitment to excellence, innovation, and professional growth.Job Overview:We are seeking a dynamic, detail-oriented, and proactive Executive/Senior Executive to join our team. The role involves managing daily operations, supervising junior team members, and contributing to strategic projects. The ideal candidate will demonstrate leadership, project management, and client relationship management skills to ensure smooth service delivery and process efficiency.Key Responsibilities:Client Communication & SupportServe as the primary point of contact for client communications and inquiries.Understand client needs and deliver tailored solutions for high satisfaction.Manage relationships with multiple international clients while maintaining service excellence.Operations & Process ManagementAssist in developing, streamlining, and documenting bookkeeping processes.Maintain accurate financial records using accounting software (QuickBooks, Xero).Collaborate with cross-functional teams to enhance workflow and productivity.Monitor project timelines, assign team tasks, and ensure deliverables are met.Leadership & Middle ManagementSupervise junior team members and provide guidance/training as needed.Participate in departmental planning and performance decision-making.Lead projects for process improvement, client onboarding, or system migration.Foster a positive, collaborative, and growth-oriented work environment.Bookkeeping & Financial ReportingOversee day-to-day bookkeeping operations efficiently and accurately.Prepare, review, and analyze financial statements and reports.Ensure compliance with international accounting standards (IFRS, IAS).Identify opportunities for process improvement to enhance accuracy and efficiency.Qualifications & Requirements:Bachelor’s degree in Accounting, Finance, or related field.English Medium background preferred (O/A Levels).Excellent command of English (written & verbal), IELTS preferred.Minimum 2 years of relevant experience in bookkeeping or accounting.Strong leadership, organizational, and project management skills.Experience in IT Enabled Services (ITES) or Fintech is an advantage.Skills & Competencies:Communication, management, flexibility, patience, and teamwork.Accounting, bookkeeping, accuracy, attention to detail, and organization.Project management and leadership.Proficiency in QuickBooks, Xero, and financial reporting.Knowledge of IFRS, IAS, and accrual accounting.Ability to manage multiple clients and meet strict deadlines.Analytical, proactive, adaptable, and results-oriented mindset.Perks & Benefits:Weekly Holidays: 2 daysProvident Fund, Insurance & GratuityYearly Salary ReviewFestival Bonus: 2 per yearLunch Facility: Fully subsidizedMobile AllowanceEarned Leave EncashmentEvening Snacks, Unlimited Tea & CoffeeAnnual Recreational TourOffice Hours:Shift 1: 9:00 AM – 6:00 PMShift 2: 2:00 PM – 11:00 PM