Senior Executive eCommerce

Job Summary:Responsible for DKSH’s E-Commerce activity in Malaysia for our Consumer Goods Business Units. Working alongside a team of dedicated digital talent. Plays the role of key account management & strategic planning, data analytics, business & relationship development. Bringing many of the world’s favorite brands to all key E-Commerce platforms, and continually deliver the best online shopping experience to consumer.Job Responsibilities:Strategic Planning & Analytics Plans and assists in the merchandising and promotion campaigns for online channel Manages promotional mechanism (bundles set creation, discount promotion with e-commerce players) Manage stock fulfilment rate with e-retailers and clients Promotion price maintenance on SAP for all e-retailers/e-marketplaces & clients Assist in developing business plan and marketing and operational plan Ensure sales target achievement Build brand together with clients Monitor and evaluate outcome of implementation Monitor sales performance vs approved A&P budget Execute trade claims recovery from clients within the contractual terms and responsible for A&P Accurate price maintenance in accordance to contractual terms Minimize unnecessary cost & risk which impact P&L Robust in research and analysis of new online opportunities Regularly analyze trade returns and develop action plans to drive down returns or errors in delivery Assist in financial reconciliation supervision (accounts receivable and accounts payable) Business reviews and Post sales reporting.Business Development New channel expansion & terms negotiations Building strong business relationships – with client and stakeholders, within the team, departments, and business unit.General Tasks Communicate / interact the online business plan to all operational departments and business units Assist in expansion of E-Commerce business opportunities in mobile/ social commerce and cross-border trade Any other ad-hoc tasks and duties as assigned by the superiorJob Requirements:Bachelor’s degree Business or Economics or any relevanceMinimum 3-4 years’ experience in a similar role, at an e-commerce platform, brand, or distributor Prior experience in a company known for eCommerce or online fulfilment operations related to the logistics industry is an added advantageDigital savvy with knowledge of E-Commerce business models, operations, technologyExperience managing E-Commerce channelsStrong commercial and negotiation skillsManagement consultancy experience is a plusPlus point if familiar with using SAPGood finance and account knowledge and hands-on experience on business process design, process architecture, and process levelsConsumer-first mindset, team-playerStrong passion in E-Commerce and business acumenAbility to multi-task and possess excellent communication skillsEntrepreneurial mindset that is driven, flexible and willing to learnDeliver on deadlines with agility and adaptabilityPositive attitude and have a change agent mentalityGood level of computer literacyDemonstrate ability to work independently and in teams at all levels within DKSH and with external partiesStrong critical thinking and problem-solving skills