Senior Experience Lead

OverviewBeing good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!HYBRID: Qualified candidates will be residing within a 180-mile radius of our hub locations will be classified as a Hybrid employee. In a hybrid work arrangement, you will be able to work remotely, with in-person expectations.LOCATIONS: Bloomington, IL ; Richardson, TX; Dunwoody, GA; Tempe, AZApplicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B Visa) for this opportunity. ResponsibilitiesTranslate consumer and user insights into actionable creative strategies and concepts that effectively drive business outcomes. Lead the execution of customer-centered design strategies for multiple product teams and channels, utilizing proven UX principles to develop solutions that meet customer needs with measurable results. Oversee the adherence of UX teams to established experience design processes, quality standards, and brand strategy to maintain design integrity. Create and present scalable, intuitive, and elegant experiences that meet both business and technical requirements. Lead one or more priority experience work threads to ensure solutions meet customer needs while adhering to design and brand standards. Collaborate with and influence product partners to develop an experience vision for solutions that meet or exceed customer needs through proven storytelling capabilities and demonstration of design leadership and strategic vision. Serve as a point of escalation and take responsibility for resolving complex issues related to the experience design approach. Partner across design and experience leadership to identify opportunities to shape integrated experiences that connect more parts of our customers' needs with business strategies. Function with the highest level of autonomy, working within broad limits and authority on highly complex assignments across multiple teams or departments requiring specialized knowledge. Regularly meet with and seek guidance from principal and group experience leads. Provide direction, guidance, and mentorship to experience leads, product designers, and content designers. Partner with technology manager peers to assess the skills and development areas of practitioners, aligning them to appropriate opportunities to deliver key results and encourage growth. Apply Agile and Product Management methodologies to drive project success. Qualifications10 years of experience and Bachelor's Degree in a Design-related field. Demonstrated design leadership in managing prominent external engagements and spearheading high-visibility client projects Lead and mentor UX team members to cultivate design excellence, promote user-centered methodologies, and support their professional growth. Expertise in UX principles and design methodologies. Excellent communication, storytelling, and influencing skills. Commitment to continuous learning and staying current with industry trends, emerging technologies, and AI advancements. Strong portfolio showcasing a range of UX projects, highlighting your role in product development and the impact of your design decisions on user experience and business objectives. Our BenefitsBecause work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!Potential starting salary range: $135,000 - $175,000. Starting salary will be based on skills, background, and experience. High end of the range limited to applicants with significant relevant experiencePotential yearly incentive pay up to 15% of base salaryAt State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus. Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring. Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund. Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary. Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!