Monday, October 27, 2025

Job Description

Title: Senior HR Operations cum ERLocation:Ho Chi Minh, VN, VNGlobal Business Unit: HECJob Function: Human ResourcesRequisition Number: 214901DescriptionJob SummaryManage overall implementation and execution of HR operational services (e.g. policies, programs, processes and systems, etc.) to meet business objectives in partnership with business and HR teamsGeneral ResponsibilitiesPayroll Data processing:Verifying and Processing monthly payroll data and then provide those data to payroll team.Controlling labor contract and appendix (including renewing contracts).System, Databases Management And ReportingBeing a competent user of all internal systems, to include our employee records system (SAP, local HR systems)Updating and maintaining HR systems, records, and reports with accurate employee data.Processing changes to employee's circumstances, including preparing accurate and effective documentation/communication and updating relevant databases, systems.Processing monthly PEC reports for business projects, updating payment reports for accounting requirement, and ad-hoc reports as required by direct manager and regional HR team.Employee ManagementProcessing with the onboarding and off-boarding process to ensure the compliance with the guideline and procedures, including preparing accurate, relevant documentation and updating systems accordingly.Following up to ensure employees complete the mandatory courses (COI, COC, Cyber Security, etc.).Address employees’ queries (on compensation and labor regulations).Running employees’ lifecycle surveys (On-boarding, Engagement, Pulse survey, 360-degree feedback, and Off-boarding survey).Ensuring that the end-to-end HR process always supports a positive employee experience.New Clients And Projects On-boardingTogether with direct manager consulting business managers on people matter for new projects, which includes personnel cost management, salary benchmarking, incentive scheme building and other employees’ benefits.Presenting HR process, policy and employees benefits to clients and new projects’ employees.Scope of Employee RelationsSupporting Country HR Head/HRBP With The FollowingsPartnering with senior business stakeholders and HR teams to develop and implement Employee Relations best practices and programs.Handling employee complaints, managing grievance procedures, and facilitating counseling with other stakeholders.Investigating and resolving complex or critical employee relations issues in a timely and effective manner.Functional Skills And KnowledgeExperience in providing strategic, tactical and operational advice/support to mid to senior management.Relevant experience in HRIS (SAP and Success Factors) would be advantageous.Familiar with Vietnam Labor law / regulations to ensure statutory compliance/obligations.Good command of written and spoken EnglishMinimum 1-2 years’ experience in a similar roleEducationDegree in Human Resources, Business Management or similar related discipline is preferredRequisition Number: 214901Job Function: Human Resources

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