Senior Innovation Specialist

An objective of the Process Innovation & Excellence team is to identify and apply continuous improvement & technology opportunities and principles to drive GBS operational performance. Due to the nature of processes overarching functional boundaries (E2E processes) these improvements have an extensive impact on RFC’s businesses (Opcos and C&S departments). Furthermore, due to the expertise of the team, services are provided to individual businesses within RFC.The Senior Innovation Specialist is part of the GBS Process Innovation & Excellence team (PI&E) is responsible for design, improve and optimize E2E processes via innovation & automation solutions.What We Ask Bachelor or master degree in a relevant area, f.e. Finance Education or certificates on following topics are a plus: Continuous Improvement / LEAN Automation (RPA, MS Power Platform, Python, SQL) People Management Project Management Change & Stakeholder Management Good verbal and written communication in English (other languages are a plus) Innovative mindset, challenge status quo, analytical thinker Basic stakeholder / change management capabilities Understand E2E business processes and translate business problems and value opportunities into process and technology solutions Advanced project management capabilities What We Offer A wide range of benefits (cafeteria, home office and sustainable travel allowance, MetLife life- and accident insurance, Medicover package, All You Can Move sport pass, yearly bonus) Home office opportunity (3 days/week) Challenging tasks with real added value Career development opportunities Cheerful environment with colleagues from different culture Vacancy DescriptionThe mission statements are:We are primarily focused on driving innovation and improvement in the GBS Centres, but we also cater for other FrieslandCampina departments outside GBSWe have an inquisitive mindset, continuously looking for impactful innovations, improvements of processes and systems. This requires an appetite to collect outside-in views on industry best practices and translate those into value (either productivity, quality or control improvements)We think outside of the box and we are able to engage our stakeholders in supporting our initiativesWe ensure that innovations and improvements are supported and eventually embedded and owned by the operational departmentsKey responsibilities:Identify value adding opportunities to include in innovation strategy roadmap and drive industry best practices for innovation solutionsDrive execution and alignment of strategy roadmapSafeguard policies and governance and working according to GBS improvement methodologyValorize innovation/automation (process and system) optimization opportunities in RFC E2E processes/systems through identification and execution by operational teams. Drive value managementManaging operational innovation activities in the team by coaching and instructing junior and medior Innovation Specialists on way of workingLeading/substantial role in designing and developing complex automation / innovation solutionsLead (complex) innovation projects and ensure these are deliverable in Budget and on Time with the required QualityPeople management:Lead, coach, develop and appraise employees within the teamImplement a robust back up and knowledge retention planEnsuring adequate people management for team members – having continuous dialogues with team members and register outcomes and feedback in relevant systems, supporting talent development, maintaining high engagement in the team and keeping team attrition lowSupporting team members on PDPEnabling performance reviews in line with global frameworkStaying true to who you really are, that is your starting point at FrieslandCampina. Because it is precisely by embracing our differences that we can grow together. We want to create a working environment that allows all employees to bring their best and authentic selves. If who we are suits you, but you're not sure if you're the best fit for the role, we still encourage you to apply so we can help you find the role that fits you best.Team DetailsThe Process Innovation & Excellence team is a global team (with hubs in Kuala Lumpur, Budapest and Netherlands) which is the driving force to:Determine innovation, improvement & technology strategyDefine methodologies, governance, frameworks and policies on continuous improvementIdentify, design, build and implement process & system innovationsTrain and build capabilities on new solutions and ways of working