Senior Manager IT Infrastructure

Role OverviewWe are seeking an experienced Senior Manager – IT Infrastructure to lead Spiro’s rapidly expanding technology backbone across Africa and Asia. This role demands a unique combination of enterprise IT management, field infrastructure oversight, and EV ecosystem understanding, covering battery-swap stations, vehicle connectivity, energy systems, and multi-country operations.You will drive the design, deployment, and continuous optimization of IT systems that power Spiro’s connected ecosystem, from swap-station servers and routers to cloud-hosted analytics, ensuring secure, seamless operations across hundreds of sites.Key ResponsibilitiesLead and manage IT operations and infrastructure across all Spiro geographies, ensuring high availability of systems supporting swap stations, charging hubs, and energy networks.Oversee employee IT services including laptops/desktops, collaboration tools, cloud accounts, and enterprise applications (HR, Admin, Finance, and CRM).Implement and maintain network infrastructure connecting battery swap stations, charging points, and service hubs, ensuring robust uptime and data synchronization with central systems.Drive cybersecurity, data privacy, and disaster recovery strategies aligned with ISO 27001, NIST, and global best practices.Partner with Energy Operations, IoT, and AI teams to enable real-time analytics, predictive maintenance, and automated monitoring of connected assets.Manage large-scale distributed hardware infrastructure such as routers, CCTV, IoT gateways, solar inverters, and industrial edge devices, ensuring reliable connectivity and power redundancy.Define and monitor SLAs, uptime metrics, and response protocols for all IT and field infrastructure systems.Collaborate with Cloud Engineering and DevOps teams for hybrid deployments (AWS, Azure, GCP) ensuring scalability and cost optimization.Lead and mentor a regional IT team; oversee vendor management, procurement, and contract negotiations with ISPs, OEMs, and energy network providers.Align IT strategy with business expansion plans—supporting new country launches, swap station rollouts, and EV fleet growth.QualificationsBachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred).10+ years of experience in IT infrastructure management, with 5+ years in a senior leadership role.Proven experience in multi-country IT operations, preferably within EV, energy, or petrol-station networks.Strong background in network design, hybrid cloud, and systems administration.Hands-on experience managing IoT or telemetry-based distributed assets, particularly in charging, swapping, or industrial environments.Deep understanding of cybersecurity, data protection, and governance frameworks.Excellent leadership, vendor management, and communication skills with ability to deliver under pressure in a fast-scaling, tech-driven environment.