Senior Manager, Player Services

The USGA is a mission-based golf organization whose purpose is to unify the golf community through handicapping and grassroots programs; to showcase the game’s best talent through the U.S. Open, U.S. Women’s Open and 13 other national championships and our museum; to provide unbiased global governance with The R&A through the playing, equipment and Amateur Status rules; and to advance issues important to golf’s future, with a focus on driving sustainability, accessibility and inclusion. As a nonprofit association, our work and our team are driven to act for the good of the game. The USGA’s headquarters are located in Liberty Corner, NJ, with a recently opened campus in Pinehurst, NC. For more, visit usga.org.About this role:The Senior Manager, Player Services is responsible for driving and executing the USGA’s Player Services strategy at USGA Championships. The primary focus of the role will be the U.S. Amateur and the U.S. Senior Open Championships, with support for two other USGA championships. The Senior Manager, Player Services will create and deliver a best-in-class player experience at the U.S. Amateur, U.S. Senior Open, and other championships, collaborating with multiple constituencies including USGA internal teams, championship directors, host venues and vendors.What you'll do:Build and oversee the Player Services plan for the U.S. Amateur, U.S. Senior Open and other designated championships to facilitate player logistics including player parking, transportation, player security, general player movement, credentials and ticketing. Drive player experience requirements including the following: health and wellness, player registration, player gifting, family activities, player hospitality and player locker room. Work closely with championship directors on food & beverage plans for players and caddies, special amenities, gifting, etc.Work with the USGA Championship Directors and on-site staff to develop and implement the plan for caddie services including caddie parking, registration, and hospitality, as well as accommodations plans for players. Liaise with equipment manufacturers and player support teams on logistics for each applicable championship, including parking, credentialing, and truck access.Lead delivery of player receptions and welcome parties in coordination with championship directors and director USGA branded events.Proactively work with USGA Championship Directors on planning 2-3 years in advance.Manage player relations championship budgets and team scheduling for the U.S. Amateur and U.S Senior Open championships.Other projects as assigned by Director, Player Services.Where you'll be: This role will be based at our Liberty Corner, NJ campus on a hybrid schedule. Employees are expected to spend 3 days per week working in the office, between Monday - Thursday.What you bring:5+ years of relevant experience in sports management or administration, event management, athlete management and services, customer services or other related fieldBachelors degree in sports management or administration, education, business, communications or other related fieldExperience managing a team and budgetsKnowledge of golfRelationship and culture builderExcellent written and oral communication skillsDetail-oriented with strong organizational skillsHighly collaborativeStrategic thinkerSelf-motivated and a motivatorProblem-solverExperience in managing budget and teamsAbility to work in a fast-paced environmentInnovative and CreativeLevel: Senior ManagerJob Location: Liberty Corner, NJSalary Range: $80,000 - $95,000The annual base salary range for this position is $80,000 - $95,000. This range represents what we reasonably expect to pay as starting base compensation for this role. Compensation is based on several factors that are unique to each candidate, including skill set, depth of experience, and relevant certifications. In addition to your base compensation, the USGA provides competitive benefit offerings for all full-time employees.What the USGA brings:Comprehensive medical, dental, and vision benefits, including a zero-contribution medical plan offered for all full-time employeesRetirement plans, with a generous annual contribution from the USGASuite of programs to promote physical, emotional, and financial well-beingGenerous bank of paid time off, plus the week between Christmas and New Years Day offOff-site team building eventsOn-site gym and golf simulatorProfessional development opportunitiesLearn more about our benefits and culture hereThe USGA is an equal opportunity employer. Our organization believes we are stronger by embracing our diverse backgrounds and perspectives, promoting equity so all teammates can excel and grow in their careers, and fostering experiences to drive inclusion in our workplace and game. Golf is a game for everyone, and you are always welcome.