adidas

Senior Manager Retail Design Experience

Posted: 8 hours ago

Job Description

Purpose & Overall Relevance For The Organisation:This role is toDrive the "China for China" retail concept creation, leverage flagship stores and pilot initiatives across consumers experience (VM, ISC, service, digital) to deliver locally resonant, on-brand solutions that successfully adapt the global creative vision for the local market.Pioneer retail design concepts that forge deeper connections with Chinese consumers, setting world-class standards for the image of the adidas brand in GCA, enable GCA to successfully implement the global vision at every consumer touchpoint.Inspire a winning culture and drive operational excellence through Retail design experience team, and collaboration with the HQ teams and other marketsInteract the Global development & landing of Global new concepts and the optimization of all consumer touchpoints to elevate consumer impact in GCA.Promote instore experience as a profit center contributor.Key Responsibilities: Drive the “China for China” concept design creation in VM, ISC, service, digital experience. Develop “China for China” concept playbook and tools for GCA to implement the concepts, especially in Customer journey, zone plan, VM configuration, brand moment, and long-term ICS props. Elevate store attraction and the in-store experience through artistic installations and sophisticated brand expressions. This strategy is designed to boost satisfaction among both customers and local partners.Conceive and innovate service experiences that set market trends, thereby enhancing brand loyalty and awareness.Become the Market communication counterpart for the Global HQ VM/ISC teamLeverage insights into China's retail market trends and consumer behavior to localize and execute the global concept strategy in the GCA market. Validate global deliverables on current and future key store concepts, VM/ISC and Consumer Experience elements are in line with China inputDrive strong partnership with local execution team ensuring brand look and feel lands correctly in key stores across China.Interact VM/ISC execution across channels and formats according to concept guidelines Drive the design review & approval process cross key stakeholders for flagship stores/ new concept pilots, as well as manage the approval process with Senior Leadership Team if requiredContinue to optimize & develop a stronger creative design vendor pool with NTP, ensuring high quality of delivery to the China market.Establish and maintain process driven and solution-oriented communication with key stake holders.Takes ownership for Talent Management processes to grow, develop himself/herself and closely touch base with line manager to retain talents.Promote a high-performance culture by aligning clear expectations and individual goals with line managerTranslate the company goals into specific actions and business plans. Self-control and take care of self-performance and resultsAdditional projects as agreedKey Responsibilities: Be responsible on design execution cost review and managing cost efficiency for Flagship/ pilot stores of GCA Promote a high-performance culture by aligning clear expectations and individual goals with line managerKey Relationships: China Visual MerchandisingChina Retail MarketingChina Store Design & ConstructionGlobal Retail Concept teamsChina Brand CommunicationChina Business UnitsChina Retail OperationChina Retail Expansion China ProcurementChina Finance HK & TW counterpartKey Relationships Outside Adidas: Government AuthoritiesLandlords AgenciesVendors, SuppliesKnowledge, Skills And Abilities:Proven track record in new store environment / concept creation and development.Deep knowledge in customer experience, in-store communication, retail visual merchandising, combing theoretical with practical experience.Ability to deeply interpret brand positioning, core values, and target audiences, and translate abstract brand narrative into physical space design and immersive experiences.Strong organisation skills and flexibility.Specialist in technical skills.Proven track record in project management.English fluent: verbal, written & spoken. Another European language is an advantage.IT: Advanced in Adobe and Microsoft Office, Sketchup is an advantage.Requisite Education And Experience / Minimum Qualifications: Design or Marketing Degree.6-10 years’ experience in customer experience, marketing creation or retail visual merchandising including fashion retailing.2+ years working with Global markets or 1+ years working in a top tier adidas market.2+ year’s management experience.adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.

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