Senior Marketplace Operations Manager

Freebird is a high-growth DTC brand redefining shaving for millions of people. We have scaled to 9 figures in revenue, served over 1 million customers, and built a reputation for our award-winning electric shaving kits that actually deliver.Our team is fast-moving, data-driven, and relentlessly focused on growth. We thrive on experimentation, collaboration, and precise execution across every channel that fuels our brand.We're looking for a highly skilled Amazon Operations Manager to lead the day-to-day execution of our Amazon 3P business. This role is focused on driving operational excellence across listings, advertising, and catalog health, ensuring every aspect of our presence on Amazon is optimized for performance, compliance, and profitability.The MissionYou will manage the technical and operational details of Seller Central, run advanced ad programs across Sponsored Ads, DSP, and Amazon Marketing Cloud (AMC), and tackle complex issues that arise in the Amazon ecosystem. The ideal candidate thrives in a fast-moving environment, is deeply familiar with Amazon systems and data tools, and can turn analysis into action.What You'll DoAmazon 3P OperationsManage daily Amazon Seller Central operations, ensuring listings, variations, and product data are accurate, optimized, and compliantOversee content updates across product detail pages, A+ content, and the Brand Store while maintaining brand consistencyResolve catalog, listing, and policy issues through proactive case managementAdvertising and AnalyticsManage Sponsored Ads and DSP campaigns to achieve strong performance across ROAS, ACOS, NTB%, CPC, and CVRLeverage Amazon Marketing Cloud (AMC) and analytics platforms to uncover insights and guide optimizationsMonitor trends and KPIs using tools such as XNurta, Perpetua, and Brand AnalyticsCross-Functional CollaborationPartner with Creative and Marketing to align brand assets and content with marketplace strategyCommunicate operational needs with the Supply Chain team to ensure product availabilityTranslate strategic direction from leadership into clear, actionable execution plansProcess and Performance ExcellenceDevelop and maintain SOPs for recurring operational tasksIdentify inefficiencies and recommend process improvements or automation opportunitiesStay up to date on Amazon policy changes to ensure compliance and minimize riskRequirements3 to 5 years of direct Amazon 3P (Seller Central) experience managing operations and advertisingProven success executing Sponsored Ads, DSP, and AMC initiatives with measurable performance resultsHands-on experience resolving catalog, compliance, and listing issues through Seller CentralStrong analytical and reporting skills using XNurta, Perpetua, and Brand AnalyticsDeep understanding of Amazon ad metrics, campaign structure, and optimization leversExcellent attention to detail, organization, and problem-solving abilitiesStrong communicator who collaborates well across teamsPreferred: experience managing multi-ASIN portfolios or exposure to marketplaces such as Walmart 1PBenefitsJoin a profitable, fast-growing global DTC brand with big ambitionsFully remote and flexible so you can work from wherever you're most productiveCollaborate closely with experienced leaders in growth and marketplace strategyBe part of a supportive team that values precision, efficiency, and ownershipSee your work directly impact performance, profitability, and brand reachIf you are an Amazon expert who thrives on structure, loves solving operational challenges, and wants to make an impact at scale, we'd love to hear from you.