Senior Mortgage Broker Support

Were Hiring: Senior Mortgage Broker Support!Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!We are currently on the lookout for a Senior Mortgage Broker Support to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!Role: Senior Mortgage Broker SupportWork Arrangement: Work From HomeLocation: Any CS Branch - Angeles, Mabalacat, Makati, Ortigas, Davao, CebuSchedule: Morning ShiftJob DescriptionWere seeking an experienced Senior Mortgage Broker Support Officer based in the Philippines to work closely with our broker and provide end-to-end loan processing and credit support. Youll be deeply involved in the structuring and packaging of loan applications, including research, servicing, compliance, and tracking across all types of lending.Youll attend client meetings via video (for internal follow-up), maintain CRM accuracy, and ensure every file meets our high standard before submission. You will not be client-facing, but you will be instrumental to the client experience.This is a long-term opportunity with the potential to step into a leadership role, supporting and mentoring junior virtual assistants as the team expands.Key ResponsibilitiesPrepare and structure residential, commercial, and SMSF loan applicationsConduct borrowing capacity and servicing assessmentsResearch lender policies and manage pre-assessments and pricing requestsSubmit applications via ApplyOnline, Quickli, and Finsure InfinityTrack file progress, follow up with lenders, and coordinate settlementMaintain accurate CRM records in PipedriveEnsure full compliance with NCCP and responsible lending regulationsJoin client meetings (via Zoom) to take internal notes and flag follow-up itemsContribute to the continuous improvement of workflows and processesSupport onboarding and oversight of junior admin staff as the team growsQualification And Requirements35+ years experience in mortgage broking support or lendingStrong knowledge across residential, commercial, and SMSF lendingAbility to manage at least four complete loan applications per weekFamiliar with ApplyOnline, Quickli, Finsure Infinity, PipedriveExcellent organisation, accuracy, and ability to work autonomouslyConfident in NCCP compliance and documentation standardsProfessional communication and fluent written EnglishStable internet, suitable home office, and strong commitment to the roleNon-negotiable Skills & Requirements35+ years experience in mortgage broking support or lendingStrong knowledge across residential, commercial, and SMSF lendingAbility to manage at least four complete loan applications per weekFamiliar with ApplyOnline, Quickli, Finsure Infinity, PipedriveConfident in NCCP compliance and documentation standards