Senior Officer - Digital Innovation Management

该职位来源于猎聘 Job Duties (Included but not limited to the following duties) :Innovative Project Management & Governance ─ Support and help implement digital innovation projects including customer innovation, marketing automation nd the ecosystem between mall and tenant ─ Coordinate with business teams and external vendors as a liaison for gathering the business needs and feedback collection ─ Oversee the project functionality, troubleshoot issues, and liaise with vendors for technical support. ─ Build strong relationships with internal stakeholders and external innovation partnersProject Coordination & Internal Processes ─ Assist in user training and create documentation (guides, FAQs) to improve innovation adoption. ─ Document innovation request processes, workflows, and SOP for internal teams.Compliance & Contract Management ─ Ensure innovation projects adheres to company policies, data security policies, and contractual obligations with third-party vendors. ─ Assist in evaluating and onboarding new requests on features/tools/extensions, including contract reviews with legal/procurement team.