Senior Officer/Assistant Manager, HR

China Life Insurance Company Singapore (CLIS) aims to cultivate a strong sense of belonging among all employees through a people-oriented corporate culture.Position Objective:The HR Generalist will be responsible for managing the full spectrum of human resource functions independently, ensuring seamless HR operations and compliance with local regulations. This role involves recruitment, employee engagement, payroll processing, performance management, and training & development. The position aims to create a positive work environment, enhance employee experience, and align HR strategies with the company’s goals.Job Description: Talent Acquisition & RecruitmentManage the end-to-end recruitment process, including sourcing candidates, reviewing CVs, conducting interviews, and performing reference checks.Collaborate with hiring managers to ensure timely recruitment and develop innovative strategies to enhance the talent pool.Oversee the onboarding process, ensuring compliance with regulatory requirements and accurate data entry in SuccessFactors and SAP HCM systems. Training & DevelopmentMaintain employee training records and manage the implementation of training programs.Ensure all training programs comply with local regulatory requirements.Oversee the training reimbursement process, ensuring adherence to policy guidelines and budget limitations.Employee Relations & EngagementDevelop and execute employee engagement and retention initiatives.Organize company events such as annual dinners, festive celebrations, and other employee activities.Plan and manage recreational activities for employees, and handle requisitions for festive allowances and employee gifts.Performance ManagementAdminister performance appraisals, confirmations, and annual reviews.Provide HR reports to management, address employee disputes, and ensure compliance with performance evaluation standards.HR Operations & PayrollOversee the complete onboarding and offboarding process, including managing employee records, contracts, benefits, and monthly reporting.Handle payroll processing, CPF submissions, tax returns, and employee benefits such as insurance and medical claims.Maintain up-to-date payroll information and employee records in SuccessFactors and SAP HCM systems.Handle employee insurance renewals, group insurance payments, and annual salary reviews.Evaluate, test, and document enhancements while actively participating in the continuous improvement of SAP and SuccessFactors related to payroll and HR functions.Manage work pass applications, renewals, and cancellations.Prepare HR documents, such as employment letters, confirmations, salary adjustments, and resignation letters.Oversee administrative tasks related to employee onboarding/offboarding, medical claims, and corporate training.Conduct regular compliance reviews and propose improvements to HR policies and procedures.Leave AdministrationProcess employee leave applications and maintain accurate leave data in the HR system.Handle government-related leave claims (e.g., NS, government-paid leave) and ensure timely submission of claims.Compliance & ReportingEnsure compliance with local regulations, including MAS, MOM, and LIA reporting.Prepare and submit monthly and annual reports to regulatory bodies and internal management.Collaborate with finance on payroll reconciliations and bank payments, and represent the company in regulatory audits.Prepare and submit reports related to government surveys and employee cases, liaising with relevant authorities as necessary.Project Management & StrategyLead HR projects, such as talent retention, departmental restructuring, and process enhancements, as assigned by the CEO.Develop and implement HR policies in line with local regulations and best practices.Support senior management with HR-related matters, including compensation reviews, budgeting, and employee relations.Job Requirements:Bachelor’s degree in Human Resources, Business Administration, or a related field.Minimum of 5 years of progressive HR experience, preferably in a similar role with exposure to full HR operations.Experience in payroll management, recruitment, and employee relations is required.Familiarity with HR systems such as SAP HCM or SuccessFactors is preferred.Strong knowledge of local employment laws, regulations, and compliance requirements (e.g., CPF, IRAS, MOM).Excellent communication and interpersonal skills for dealing with staff at all levels.Proficiency in payroll processing, employee benefits, and performance management.Ability to handle sensitive employee matters with professionalism and discretion.Organizational skills and attention to detail, with the ability to multitask and prioritize.Hands-on experience with HRIS systems and payroll software.Strong analytical, problem-solving, and organizational skills, with the ability to manage multiple tasks efficiently.Ability to work independently while collaborating effectively across teams and functions.Fluent in both spoken and written English and Chinese.