Senior Product Manager (AI)

We're all about helping brands turn ideas into impact.Frontify’s brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers — including teams at Uber, Microsoft, Volkswagen, and Telefónica — to build engaging brands.With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy. And we’re on the lookout for new team members to share our vision. If you’re ready for a brand-new adventure, keep reading!Your teamYour new team is a group of motivated, collaborative, and innovative people. They're Designers, Product Managers, and Developers from all over the world. They enjoy working together to create and evolve a well-loved product but always keep room for new ideas and approaches. Outside of work, some of them are parents, gamers, bookworms, adrenaline junkies, and so much more.Your MissionWe’re seeking an experienced Senior Product Manager to take full ownership of the Brand Assistant stream – an integral part of our AI product strategy. The Brand Assistant is a RAG (retrieval augmented generation)-based chatbot that helps our customer’s end users apply their brand.This role is focused on accelerating execution and elevating the impact of our AI initiatives by driving the development of RAG-based features from concept to large-scale production. This position will serve as a central point of expertise for AI-related topics – supporting internal teams and customers – and will play a pivotal role in establishing the Brand Assistant as a benchmark for excellence in legal, security, and testing practices for AI features.Your ResponsibilitiesYou own the strategic direction and roadmap for the Brand Assistant feature and potentially other AI features in the futureYou identify and validate new opportunities to optimize user and customer value of the Brand Assistant based on data and research.You discover and deliver solutions in close collaboration with your cross-functional product trio, supported by Product Research and Product Marketing.You’ll drive and align the org around AI platform initiatives which may include things such as AI feature settings, platform-wide AI labeling etc.You’ll serve as a point person for AI expertise questions for all product teams, commercial teams and customers.You’ll make the Brand Assistant an example feature for legal, security and testing best practices for AI features that can be adopted by the rest of the org.Your StoryYou can work remotely or hybrid within Switzerland or the UK, with access to our offices in St. Gallen and London. Choose where to work from that works best for you.You have experience of shipping a comparable AI feature (RAG based) to production and iterating on it in an enterprise context with significant usage and quality.You have at least 5+ years experience in general product management.You have implemented security and testing best practices for generative AI.You show extreme initiative to create clarity in ambiguous situations and the ability to overcome push-back in the process.You’re strong in discovery of green-field problemsYou’re tenacious and driven, getting stuff done without waiting to be told. You have an opinion on how things should be done but are willing to be challenged.You’re a natural collaborator: you will be working very closely with the team responsible for intelligent search and many infrastructure challenges will be approached collaboratively with them.You’re comfortable being in the spotlight: you will be the person that others look to to represent our AI efforts both within the product org and vis a vis our customers.SaaS experience is desirable, as well as experience building and testing agentic systems.Why join us? Thrive with the tools and support to shape your future at Frontify. Be part of a product that connects brands and people with a human touch. Enjoy flexibility, opportunities to grow, and exposure to innovative technologies and ideas. Join a vibrant, social team—whether you love animals, yoga, or travel, we’ve got the Slack channels for you!What We Offer At least 5 weeks of holiday (PTO) Paid educational and well-being days off Home office setup budget Annual salary review Localized benefits Invite to our summer company meet-up in SwitzerlandImportant to usAt Frontify, we believe in being true to ourselves: We are committed to creating and fostering an inclusive environment of vibrant individuals whose diverse perspectives build our collective future. We aim to provide equal opportunities and nurture a workplace free of harassment and discrimination.Next StepsApply: Submit your CV and answer a few questions. We’ll update you on your application.Talent Partner: Meet our Talent Team to discuss Frontify, the role, and your background.Team Meetings: Connect with your future team, discuss the role, showcase your skills, and explore your potential new journey.Join Us: If it’s a match, welcome to Frontify!This description outlines the primary duties of the role, which may evolve in response to business needs and company growth. We’re looking for someone comfortable with change and excited to contribute to a dynamic environment. If this sounds like you, come join us and help shape what’s next.We may conduct preliminary checks for successful candidates, depending on the role and in line with local laws. We’ll share all relevant details during the interview process.We use artificial intelligence (AI) tools to record and transcribe interviews and to help our team review candidate profiles. These tools do not replace human judgment, and all final hiring decisions are made by people. 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