Senior Product Manager

Senior Product Designer: Data, Insights & ShopLocation: UK RemoteSalary: £70,000 - £75,000About usAt Arbor, we're on a mission to transform the way schools work for the better. We believe in a future of working in schools where being challenged doesn't mean being overworked. A future where data steers progress, without overwhelming staff. And where everyone working in a school is reminded of what inspired them to get into education in the first place, every day. Our School Management Tools are already making a difference in over 10,000 schools. Giving time and power back to staff; turning data into clear, actionable insights; and supporting happier workdays for over 350,000 hardworking people. At the heart of our brand is a recognition that the challenges schools face today aren't just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education every day: the staff. We want to make schools more joyful places to work, as well as learn. About the roleArbor MIS helps over 10,000 schools across the UK to run everything from attendance & behaviour to clubs & trips to timetabling & assessment. At its core, Arbor MIS is a data platform, and we've a large community of platform teams who ensure the data flows smoothly between its underlying services. The team you'll be product managing is responsible for three of these crucial services: linking customer account data across the ecosystem; measuring product success through insights; and (soon) our brand new consumables shop. We are looking for an analytical, empathetic and highly collaborative Product Manager. Your focus will be on taking our new consumables shop from concept to launch, delivering a product built on a deep understanding of our users' needs. You'll work seamlessly with other platform teams to leverage, and help improve, our underlying services ecosystem. And you'll play a key role in our product analytics maturity, inspiring new ways of working through thoughtful experimentation and insight sharing.In our experience, no two Product people are the same. We aim to complement each other's strengths and weaknesses, to help each other learn and grow, and to succeed together. We want to hire people who aren't exactly like us. And we want to shape our roles to match the people who want to work here. So don't worry if you don't exactly fit our description - if you're excited about this role, we want to meet you!Core responsibilitiesOwn and maintain a strategic product roadmap aligned with company goals, while staying informed and challenging the strategic directionDefine problems and hypotheses based on customer needs and feedback, ensuring alignment with the product strategyCollaborate with engineering and design during discovery to identify assumptions, risks, and testing strategiesIn collaboration with Product Design, conduct thorough user research and user-test prototypes and designs, to validate potential solutions and de-risk deliveryPlan and coordinate the delivery of product development in collaboration with the Engineering Manager, through iterative sprint cycles and regular team ceremoniesUse data-driven iteration and testing to measure impact and inform adjustmentsGrow our data maturity by building out our product analytics capabilities and advocating the use of data & product metrics in product decisionsMaintain contextual awareness of the business, education sector, and user needs, and effectively communicate this to the teamFoster collaboration, communication, and a culture of shared learning within the team and across departmentsChampion a user-centric approach using feedback, metrics, and research to inform product decisionsDocument all work stages, contributing to team knowledge and setting up other teams (Sales, Customer Teams) for successProactively communicate with stakeholders on milestones, progress, and changesContinuously seek improvement opportunities and share learningsRequirementsAbout youWe're looking for a really clear communicator who can take complex requirements and turn them into a clear roadmap and backlog for their engineering team. Beyond that, we'd love to see:Proven experience working in a senior product role, with cross-functional teams, including engineering, design, and marketingExperience working on complex requirements across multiple domains, and/or a proven track record working with data products where details matter! Demonstrable track record of taking new products from concept to launch, in collaboration with go-to-market teamsComfortable working with remote teams. Passion for building user-centric products that make a differenceExperience working in an operations type role is advantageousSomeone who thrives in a fast paced environment with multiple internal stakeholders and high levels of collaborationBenefitsThe chance to work alongside a team of hard-working, passionate people in a role where you'll see the impact of your work everyday. We also offer:A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more!32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & ChristmasLife Assurance paid out at 3x annual salaryComprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks Private Dental Insurance with Bupa Salary sacrifice Pension provided by Scottish WidowsEnhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life!Access to services such as Calm and Bippit (financial wellbeing coaching) All of our roles champion flexible working and we are happy to discuss what this means to youSocial committees that plan team, office and company wide events to bring people together and celebrate successDedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc)Volunteer with a charity of your choice for a day each yearInterview ProcessPhone screen1st StageTask2nd Stage - Panel InterviewWe are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at careers@arbor-education.com.Our commitment is also backed by our partnership with Neurodiversity Consultancy, Lexxic who provide us with training, support and advice. Arbor Education is an equal opportunities organisationOur goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively  encourage applications from people of all backgrounds. Refer a friend Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £200! Simply email: careers@arbor-education.comPlease note: We are unable to provide visa sponsorship at this time.