Senior Product Quality Specialist

We're looking for a Product Quality Specialist who will not only validate our product releases but also pioneer AI-powered testing approaches to ensure the highest quality for our customers. This role is embedded in the Product organization, focusing on real-world quality validation, analytics-driven issue detection, and automation of customer journeys.!Mandatory: Applications without a cover letter will not be considered. The cover letter must: Clearly highlight your key professional achievements over the past 2-3 years. a summary of experience with AI tools (briefly) Not exceed one A4 page in length. ResponsibilitiesEnsure end-to-end quality of product featuresApply deep knowledge of using AI tools for product quality control and combine hands-on validation with AI-augmented testing to scale coverageDevelop and maintain product test documentation to align with product requirementsValidate key user flows. Run Customer Journey Tests (CJM): Simulate and monitor end-to-end user flows (registration, login, payments, core product flows) on productionMonitor product health: Check metrics, dashboards, and analytics to spot anomalies or quality issues after launchSupport fast iteration: Be embedded in the Product team to give rapid feedback on whether new releases meet real-world use casesPerform cross-platform testing (desktop, mobile web, native apps)Collaborate with product managers and designers to define acceptance criteria and ensure clear test coverageInvestigate and reproduce customer-facing issues; document findings with clarity and precisionMonitor product releases, participate in sprint ceremonies, and contribute to release go/no-go decisionsSupport localisation and regulatory testing for multiple jurisdictionsRequirementsAdvance English (C1+) (for reading documentation, reporting, and communication)Possibility to work in CET time zone (+/- 1 hour)5+ years experience in software testing, QA, or product operations with a strong focus on customer experienceSpecialized or close to specialized education (preferably technical)Availability of certificates of training, completion, additional courses, etcSolid understanding of analytics tools (e.g., Amplitude, GA, Mixpanel, or similar)Ability to design and execute practical, outcome-driven test cases without over-engineeringStrong collaboration skills; comfortable working directly with product managers, engineers, and stakeholdersProactive mindset; you don't just report issues, you help define what good looks likeRecommendations from previous employers will be considered a strong advantage. BenefitsFixed salary + KPI bonusFlexible work scheduleFully remote work formatOpportunity to work in a dynamic and rapidly developing field