Senior Program Manager

Role OverviewEstarta Solutions is seeking a highly experienced Senior Program Manager to oversee and deliver complex, high-visibility programs for Cisco in the Qatar market. The role involves leading medium to large-scale customer deployments, coordinating with multiple stakeholders, and ensuring the successful delivery of projects that align with Cisco’s global standards and client objectives.Key ResponsibilitiesManage medium to large or multiple smaller customer programs with defined business objectives and timelines.Oversee deployments involving Cisco technologies, multiple third-party vendors, and cross-functional teams across regions or multiple locations.Ensure delivery excellence through effective planning, risk management, and execution in time-sensitive environments.Develop and maintain detailed project plans, schedules, and service-level agreements.Communicate effectively with senior stakeholders and maintain alignment between business and technical teams.Provide leadership and coordination across multiple teams and vendors to achieve project milestones.Support sales and service solution engagements as required.Maintain strong alignment with Cisco’s delivery methodologies, goals, and vision.Required ExpertiseBachelor’s degree or equivalent, with 10+ years of project or program management experience in IT or telecommunications environments.Proven success managing large-scale, multi-vendor technology deployments.Strong negotiation, communication, and presentation skills.Experience handling major customer accounts and service delivery in high-pressure settings.Ability to work independently and effectively within multinational teams.Capability to oversee and guide multiple project managers as part of complex program cycles.Preferred Skills & QualificationsFormal project management certification (PMP, PRINCE2, ESI, or equivalent), or currently pursuing certification.Arabic language proficiency is a strong advantage.Prior experience in the Qatari or GCC market preferred.Multinational or regional experience working within global organizations is a plus.Hands-on project experience with the design and deployment of Cisco technologies.