Senior Salesforce Business Analyst

We are looking for a Salesforce Business Analyst to enhance our media process execution through Cloud technology.The successful candidate will possess a deep understanding of the media industry and have a knack for delivering solutions that focus on improving customer experiences. Their main responsibility will be to conduct business analysis, author comprehensive user stories, and handle project needs from start to finish. ResponsibilitiesCreate and manage a prioritized backlog of EPICs in alignment with long-term organizational goalsDocument major features and functionalities with stakeholders as EPICsUpdate the backlog based on new priorities or feedback from implementationsExplore various user types (personas) engaging with the platformAssess specific needs, behaviors, and expectations of each persona in relation to platform featuresLead workshops to confirm and enhance persona definitions and alignmentsPartner with architects and developers to design Business Process Architectures on two levelsMaintain and ensure that business processes are aptly documented and set up for maximal efficiency and user satisfactionOffer consulting support for Business Process architecture setups using industry best practicesBreakdown EPICs into detailed user stories outlining needed features and functionsEstablish clear acceptance criteria for each user story to facilitate testing and validationOrganize agile ceremonies that concentrate on refining and modifying user stories based on received feedback RequirementsMinimum of 3 years of experience in SalesforceProficiency in documenting requirements and crafting user storiesStrong presentation skillsSalesforce Admin certificationUnderstanding of media process executionEnglish proficiency at B2 level or higher We offerInternational projects with top brandsWork with global teams of highly skilled, diverse peersHealthcare benefitsEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedIn