Senior Service Technician

What is the job about? The Senior Service Technician will apply broad expert technical knowledge and after-sales service to the local market for Grundfos supplied services and solutions. She/he will be responsible for Workshop repairs and ASP’s( technical support) and troubleshooting methodology for new and existing products. She/he will demonstrate high degree of understanding of customer needs. She/he will be responsible for the execution of the repair and maintenance work as agreed with the customer.Location: TörökbálintYour main responsibilities: Disassemble, inspect, trouble shoot, repair and replace part and re-assemble pumps, pump systems and accessories in a field service and/or shop environment.Identify the root cause of mechanical, electrical and systematic failures.Provide advice to customers at pump and system/application level.Carry out risk assessment before each job.Maintain and operate machinery for tools (drill press, lathe and mills).Conduct pump hydraulic tests, energy checks.Pass on customer leads to sales.Prepare quotes for out-of-warranty repairs. Assist leaders by identifying and providing solutions to service and warranty concerns.Write service / FAS reportsYour backgroundWe imagine that you have:Experience managing defined processes within the service environmentEnglish knowledge on communicational levelPossess industry experience within a business environment; experience working in a service area is strongly preferred.Most likely to have 5-6 years of relevant work experience before entering level besides formal educationSolid knowledge of the plans, processes and activities within the functional area in the service environmentStrong ability influence othersPossess a great understanding of the relevant systems, local laws and regulations where applicable, for the service environmentWhat’s in it for you? What are your goals? Here at Grundfos it’s our mission to help you develop and fulfil your ambitions, both career and personal. We are guided by our six core values, and you’ll find that your fresh ideas will be welcomed and make a difference in everything from local to large-scale global projects. You’ll encounter colleagues from all over the world both as part of your daily work, supporting and all the while broadening each other’s cultural horizons. Social-, team and sport events, training opportunities are offered.In addition, your day-to-day benefits include:Company car, company phoneAnnual bonuses, parental support, internal programmes, engaging team buildings Private healthcare packageLife and health insuranceDiverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openlyLong-term career development with regular dialogue, as well as continuous learning and development opportunities.Do you want to learn more? If this job sounds appealing, please send your resume by clicking “Apply”.To dig deeper into the Grundfos universe, follow us on LinkedIn or Youtube, and to get to know some of your future colleagues and why they love working at Grundfos, check out Meet our peopleWe look forward to hearing from you.