Sunday, October 26, 2025
WestRock Company

Senior Specialist, Talent Management

Posted: 4 days ago

Job Description

The opportunity: The Senior Specialist, Talent Management plays a pivotal role in driving impactful learning, inclusion, and talent initiatives across Corrugated North America. This role will support the Corrugated Packaging business across $10.0 billion annually, over 200 sites, and 17,000 employees across three sub-businesses - Container, Packaging Solutions, and Merchandising Display / Graphic Solutions. The role blends program coordination, technology integration, and continuous improvement to support a high-performing workforce. Ideal candidates bring strong facilitation and instructional design experience, excellent communication and project management skills, and a passion for innovation and results. Must be comfortable working in manufacturing environments and willing to travel up to 30%. How you will impact Smurfit Westrock: Coordination and Support * Coordinate coaching/assessments, requests for support with talent development * Support deployment of various learning experiences including remote support for in person learning at Regional Learning Centers and coordination with facilitators for sessions. * Support trainer/facilitation onboarding, scheduling, and content alignment. Program Management & Measurement * Oversee multiple L&D, inclusion, and talent projects simultaneously, ensuring timely delivery, budget alignment, and quality outcomes. * Manage calendar and scheduling of Technology Integration * Utilize LMS platforms to assign, track, and report on training completion and learner engagement. Measurement & Continuous Improvement * Monitor and report on key learning, inclusion, and talent metrics. * Partner with L&D leads to continuously improve learning programs based on feedback and performance data. What you need to succeed: * 3-5 years of experience in business facing generalist or HR Management roles * Bachelor’s Degree Required - Focus Areas Preferred: Human Resources, Business, Communications, Learning & Development, Sales, Marketing, Instructional Design * Proven experience in facilitation and/or project management preferred. * Strong communication, collaboration, and project management skills. * Willingness to travel up to 30% across North America. Critical Skills/Capabilities: * Growth and Results Oriented: Results oriented person that looks for constant ways to improve * Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work * Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR’s and leading people or teams (self-awareness) * Accountability: Holds self and others responsible for actions and results * Influence: Able to partner and build relationships to influence teams to work together, share best practice and develop and drive effective training for operations teams * Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriate timeframe; knows when to decide and/or when to seek additional input, and drive for consensus * Communication: willingness to work on the floor and in a heavy manufacturing world to ensure we can document and teach critical work processes Technical Skills: * Prefer industry knowledge, or experience in manufacturing environments * Knowledge of Learning Management Systems * Microsoft Office - Teams, Word, Excel, Outlook, PowerPoint, Forms * Learning & Development Experience (e.g., ADDIE Design, L&D Technology/ Design Tools, Facilitation, On-the-job training, Implementing and Measuring L&D Systems/ Frameworks/ Processes) a plus Others Qualifications: * Facilitation/ Presentation Skills * Influencing/ Effective Communication * Business Partnership * Problem Solving

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