Senior Staff, Card Payment Support Unit

Lead and manage tasks and duties of ATM Network & Digital Branch support office to ensure ongoing performance and achieve planned targets.Main DutiesTrack and monitor project progress, ensure effective implementation of new card payment services/initiatives and perform post-implementation review after launch.Participates in Card Project with related parties (Risk,BA, IT, Finance, Compliance Department and Vendor) on producing of Business requirement, functional specification and technical System parameters configuration.Support and Fix all the transaction issues from all channels (ATM/POS/MOBILE/VISA & Master NET/CSS).Manage SIT, QA, and UAT activities with vendor and project stakeholders, and offer training to stakeholders/userDevelop, evaluate and implement new features of card system for improving of Debit, Credit, and prepaid Card Operation and channels.Prepare Manual, procedure and guideline of Debit, prepaid, Credit Card Operation.Working with Vendor to implement project and fix all system issues.Keep Monitoring System performance to up and running 24/7.Experience with Internal Card Scheme such as Visa/Master/UPI to operate and manage both debit and credit card operations.Maintenance Switching and Testing System Environment (SIT/UAT).Prepare monthly System Performance Report and report to Managements and relevant teams.Other tasks assigned by the management.Skills/ ExperiencesBachelor’s degree in Science, or other related fields;At least one-year experience in managing CMS or others System with Bank/MFI;Computer science & engineering Skill;PLSQL, ORACLE, JBOSS, ISO 8583,Fiorano,JAVA, API…A strong desire to work in a team;Good communication and problem-solving skillsComputer literacy; in particular, Microsoft Word, Excel and Power Point.Download Job AnnouncementSenior Staff, Card Payment Support UnitHow To ApplyInterested applicants, please send by email attached with a cover letter and your most updated CV (with current photo) to hr@ftb.com.kh or submit the hard copy at Our Head Office, Building No. 33 C-D, Tchecoslovaquie Blvd (169), Sangkat Veal Vong, Khan 7 Makara Phnom Penh. Only short-listed candidates will be contacted for an interview.More information, please kindly contact phone number: 081 666 597 / 081 444 179Please visit our website: https://ftb.com.kh/careersContactHead Office BranchHR DepartmentTel : +855(0)23 862 111 Fax : +855(0)23 426 108/ 426 410 Email : hr@ftb.com.kh Website : www.ftb.com.kh Swift Code : FTCCKHPP Address : No. 33CD, Street 169, Sangkat Veal Vong, Khan 7 Makara, Phnom Penh, Cambodia.Apply